Vishal Joshi
Vadodara
Summary
Detail-oriented manager specializing in operational troubleshooting and staff retention. Recognized for implementing effective training programs and streamlining processes to enhance efficiency and ensure compliance with health regulations.
Overview
10
10
years of professional experience
Work History
Area Manager
Subway FOFO
Vadodara
01.2024 - Current
- Developed training programs that enhanced staff performance and engagement.
- Proposed innovative ideas and solutions that improved team performance.
- Collaborated with team members to successfully achieve project objectives and meet deadlines.
- Collaborated with diverse teams to streamline project workflows.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Operations Manager
Subway
Ahmedabad
05.2016 - 01.2024
- Directed franchisee team to maintain food safety, product preparation, and cleanliness standards. Maintains standards of restaurant safety and security.
- Trained and supervised staff on food safety and customer service practices, ensuring compliance and enhancing customer experience.
- Implemented inventory control procedures to reduce waste and manage supplies.
- Enforced compliance with health regulations and company policies consistently.
- Streamlined food preparation and service processes, leading to improved operational efficiency and reduced wait times.
- Conducted regular staff meetings to communicate updates and reinforce team goals.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Coordinated staff schedules and training sessions to optimize operations.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Identified deficiencies and conducted root-cause analysis to implement effective solutions, improving overall service quality.
- Analyzed data from daily reports to identify trends in sales performance metrics.
- Managed staff training and development programs for team
- members.
Education
Bachelor of Business Administration - Business Management
Sardar Patel University
Anand, GJ2009
Skills
- Multi-unit operations management
- Performance reporting
- Operational troubleshooting
- Staff retention
- Team development
- Staff training
- Compliance monitoring
- Operational improvement
- Relationship building
Affiliations
Training & Team Development
Successfully conducted Manager Training programs, improving leadership, store operations, and compliance standards.
Led Bread Baking Training for staff, ensuring product consistency, food safety, and quality control.
Delivered POS (Point of Sale) system training to team members, reducing billing errors and improving transaction speed.
Leadership & Operations
Organized and facilitated monthly Manager Meetings to review performance, address operational challenges, and align business goals.
Coordinated cross-functional communication between management and store teams to ensure smooth daily operations.
Successfully conducted Manager Training programs, improving leadership, store operations, and compliance standards.
Led Bread Baking Training for staff, ensuring product consistency, food safety, and quality control.
Delivered POS (Point of Sale) system training to team members, reducing billing errors and improving transaction speed.
Leadership & Operations
Organized and facilitated monthly Manager Meetings to review performance, address operational challenges, and align business goals.
Coordinated cross-functional communication between management and store teams to ensure smooth daily operations.
Timeline
Area Manager
Subway FOFO
01.2024 - Current
Operations Manager
Subway
05.2016 - 01.2024
Bachelor of Business Administration - Business Management
Sardar Patel University