Summary
Overview
Work History
Education
Skills
Timeline
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Vishal Kumar

Noida

Summary

Accomplished and forward-thinking strategic business operations leader with a strong history of enhancing organizational performance, driving process improvements, and leading high-performing teams. Known for a results-driven mindset and the ability to develop and execute innovative strategies that significantly boost productivity, efficiency, and revenue growth. Proven expertise in end-to-end project management, process optimization, and leveraging data analytics to inform key business decisions. Adept at using CRM tools such as Salesforce and Zoho to optimize sales funnels, track performance metrics, and ensure alignment with business goals. Experienced in mentoring and motivating cross-functional teams, fostering a culture of accountability and continuous improvement, and building lasting client relationships that drive long-term success. Recognized for consistently exceeding KPIs and delivering measurable value in fast-paced, competitive environments.

Overview

7
7
years of professional experience

Work History

Team Leader

Infinity learn
Noida
11.2022 - Current
  • Secured promotion to Team Leader in nine months due to outstanding performance metrics.
    Directed a team of 10 to 12 employees, focusing on strategic initiatives and individualized plans.
    Maintained confidentiality while handling sensitive student records and information.
    Crafted and reviewed personalized academic plans that aligned with each student's objectives.
    Leveraged data-driven insights to boost educational outcomes and assess progress.
    Enhanced support systems through coordinated communication among students, parents, and faculty.

Senior Academic Counsellor

Vedantu Innovations Pvt. Ltd.
Bangalore
09.2020 - 09.2022
  • Recognized as a "V Achiever" for consistent performance and target achievements, I enrolled over 120 students, generating more than INR 75 lakhs in revenue. I maintained a strong ARPU (Average Revenue Per Unit) of INR 50,000, showcasing an effective sales strategy. I built and nurtured strong relationships with prospective clients, driving long-term engagement. I actively supported team members in closing high-value deals, contributing to collective success. I am proficient in CRM tools such as Salesforce, Leaderboard, and ZOHO, ensuring accurate lead management and reporting.

Onboarding Manager

Mounty Outdoor Adventures
DELHI
01.2019 - 07.2020
  • Successfully onboarded and managed relationships with 300+ vendors across India. Acted as a liaison between the sales and operations teams, ensuring seamless communication and execution. Conducted thorough vendor verification, maintaining high-quality standards. Led price negotiations to secure competitive rates and favorable terms. Designed and optimized itineraries to enhance customer satisfaction and operational efficiency.

Field Sales Executive

One97 Communications Ltd. (Paytm)
Jalandhar
02.2018 - 08.2018
  • Onboarded 50+ merchants, expanding the company's market presence. Resolved merchant payment issues, ensuring high satisfaction and retention. Promoted and successfully sold Paytm Insurance products to local merchants. Executed in-store branding and promotional activities, enhancing visibility and brand recall.

Education

Bachelor of Engineering - Mechanical Engineering

Lovely Professional University
Jalandhar
07-2018

Higher Secondary Certificate - PCM

DAV Sr. Sec. School
Dudhichua
04-2013

Skills

  • Data analysis and mining
  • Project management and marketing
  • Strategic planning
  • SOP adherence
  • Teamwork and collaboration
  • CRM software proficiency
  • Sales leadership and strategy
  • Negotiation and relationship management
  • Communication skills
  • Time management
  • Presentation skills
  • Decision making
  • Conflict management
  • Staff education and training
  • Evaluating employee work
  • Complex Problem-solving
  • Analytical skills

Timeline

Team Leader

Infinity learn
11.2022 - Current

Senior Academic Counsellor

Vedantu Innovations Pvt. Ltd.
09.2020 - 09.2022

Onboarding Manager

Mounty Outdoor Adventures
01.2019 - 07.2020

Field Sales Executive

One97 Communications Ltd. (Paytm)
02.2018 - 08.2018

Bachelor of Engineering - Mechanical Engineering

Lovely Professional University

Higher Secondary Certificate - PCM

DAV Sr. Sec. School

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Vishal Kumar