Vishal Kumar
Patna
Summary
Enthusiastic Relationship Manager with good eye for spotting where organizational procedures can be improved to enhance customer and client satisfaction. Warm and highly organized. Skill for building loyalty and rapport.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager of Operations
Mia by tanishaq
Patna
04.2024 - Current
- Managed daily store operations to ensure smooth workflow and customer satisfaction.
- Supervised team members to maintain high standards of service and product presentation.
- Implemented inventory control processes to optimize stock levels and minimize loss.
- Coordinated promotional events to enhance customer experience and boost sales activity.
- Resolved customer complaints promptly and professionally.
Assistant Store Manager
Caratlane
Patna
02.2021 - 03.2024
- Responsible for the team management.
- Planning for the marketing activity to increase the business revenue.
- Maintain the store SOP and hygiene.
- Performing in all the audits at the store level.
- Implemented strategic plans to increase sales revenue and footfall.
- Delegated tasks to specific employees based on individual knowledge and strengths.
- Responded to customer inquiries with relevant information.
Education
Bachelor Of Geography - Geography
Dr Zakir Hussain College Magadh University
Patna07.2022
Skills
- Every struggle brings a new lesson"
- Customer service
- Team management
- Visual merchandising
- Merchandise planning
Certification
Certified Retail Sales Associate Training, Caratlane, 08/01/23
Languages
- Hindi, Advanced (C1)
- English, Intermediate (B1)
Personal Information
Title: Enthusiastic Relationship Manager with good eye for spotting where organizational procedures can be improved to enhance customer and client satisfaction. Warm and highly organized. Skill for building loyalty and rapport.
Timeline
Store Manager of Operations
Mia by tanishaq
04.2024 - Current
Assistant Store Manager
Caratlane
02.2021 - 03.2024
Bachelor Of Geography - Geography
Dr Zakir Hussain College Magadh University
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