Project & Release Management : JIRA, Azure DevOps
Vishal Malik
Associate Manager
Ghaziabad
Summary
Experienced QA Associate Manager with over 14 years in software quality assurance, currently leading delivery and QA automation teams at Fareportal. Manage end-to-end quality for over 400,000 SEO and SEM pages, a complex Deal Management System (DMS), Email Express, and a Loyalty Program.
Oversee planning, coordination, and execution across multiple squads, ensuring timely and high-quality releases. Lead 4 QA teams, driving collaboration between product, engineering, and business stakeholders.
Hands-on experience with Playwright (JavaScript) for automation, Postman for API testing, and CI/CD integration for continuous testing. Skilled in SEO validation and performance monitoring using tools like Google Search Console and Lighthouse.
Focused on improving QA processes, enhancing test coverage, and ensuring smooth delivery across critical business platforms.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Associate Manager
Fareportal Inc
08.2022 - Current
- Oversee the quality and performance of home pages and landing pages for SEO and SEM campaigns by validating features and enhancements to improve traffic and user engagement.
- Monitor and validate Core Web Vitals, including Cumulative Layout Shift (CLS) and Largest Contentful Paint (LCP), to meet performance benchmarks and ensure optimal user experience.
- Optimize page size, structure, and loading speeds to enhance overall web performance and search engine rankings.
- Develop and maintain API and UI automation scripts using Playwright with JavaScript, streamlining manual testing processes and improving QA efficiency.
- Validate and ensure the functionality of caching mechanisms like Akamai, Nginx, and Redis, ensuring fast and reliable page load times.
- Manage the quality and functionality of features related to user profiles and rewards, ensuring accurate tracking, seamless user interaction, and improved customer satisfaction.
- Collaborate with cross-functional teams to design, implement, and validate new features across the platform, ensuring high-quality deliverables.
- Drive initiatives to enhance traffic and conversion rates through rigorous validation and testing of SEO and SEM features.
- Conduct root cause analysis and resolve production issues related to performance, user engagement, and platform reliability.
Senior Test Lead
Coforge Salesforce unit (Client : ARM)
05.2021 - 08.2022
- Responsible of all releases and Identifying and analyzing the requirements by interacting with Business Analysts.
- Prepare Reusable functions, which improve robustness, re-usability, and maintainability all test scripts of Maven Framework with BDD.
- Responsible for Test case creation and execution.
- Responsible for QA deliverable in given timeframe.
- Attended status calls with Offshore Managers, functional analysts and business stakeholders to discuss issues found during testing.
- Responsible for Handling Maintenance Releases and Feature Releases testing activities to Production.
Associate QA Lead
Fareportal Inc.
03.2017 - 05.2021
- Created Cucumber BDD framework from scratch for Regression and Sanity suite.
- Prepare Reusable functions, which improve the robustness, re-usability, and maintainability of them
- Test scripts.
- Responsible for Requirement understanding and testing scope identification.
- Responsible for Test case creation and execution.
- Provide support to production support team in analyzing customer reported issue.
- Responsible for Test cases signoff from Client.
- Responsible for QA deliverable in given timeframe.
- Attended status calls with Offshore Managers, functional analysts and business stakeholders to discuss the issues found during testing.
- Responsible for Handling the Maintenance Releases and Feature Releases testing activities to Production.
Sr.Software Test Engineer
Fareportal Inc.
04.2015 - 03.2017
- Responsible to create Postman API test suit on different project.
- Responsible for understanding the business requirement and functional specification documents.
- Handling functional projects individually which involve analysis of all requirements, preparation of
- Test cases and Testing of functionalities throughout all test cycles.
- Analyzing and drawing conclusions from test results, making recommendations and ensuring that
- No defective products are moved to production.
- Involved in developing Test Plan documents.
- Test case maintenance & management, defect logging and tracking through Tool – MTM.
- Preparing and sending Daily Status report to Client.
- Worked across payment integration services.
- Involved in REST based Webservices testing using WCF Client, Postman client.
- Attending and contributing to Defect Triage, Walkthrough meetings.
Software Test Engineer
Metro Infrasys Pvt Ltd
11.2010 - 03.2015
- Responsible for understanding the business requirement and functional specification documents.
- Handling functional projects individually which involve analysis of all requirements, preparation of test cases and Testing of functionalities throughout all test cycles.
- Analyzing and drawing conclusions from test results, making recommendations and ensuring that no defective products are moved to production.
- Involved in developing Test Plan documents.
- Test case maintenance & management, defect logging and tracking through Tool – MTM.
- Preparing and sending Daily Status report to Client.
- Located root causes of problems by reviewing configuration files and logs.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Tracked, prioritized and organized defects working with development team to facilitate timely corrections.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Education
B.TECH - IT
UPTU
Meerut, UPHigh School Diploma -
SIPS
DELHISkills
Test Automation & Scripting: JavaScript (with Playwright), C#
Test Strategy & Delivery Owners
Performance : Core Web Vitals (CLS, LCP, FID), Lighthouse, Google Search Console
undefinedSoftware
Cloud & Monitoring Tools : AWS (S3, Lambda, Step Functions, CloudWatch) ,Azure Application Insights, Grafana, Kibana for logs, metrics, and performance insights
IDE : Visual Studio 2022, IntelliJ IDEA, VS Code
API & Load Testing : Postman, JMeter
Databases :
Interests
Cricket
Reading
Timeline
Associate Manager
Fareportal Inc
08.2022 - Current
Senior Test Lead
Coforge Salesforce unit (Client : ARM)
05.2021 - 08.2022
Associate QA Lead
Fareportal Inc.
03.2017 - 05.2021
Sr.Software Test Engineer
Fareportal Inc.
04.2015 - 03.2017
Software Test Engineer
Metro Infrasys Pvt Ltd
11.2010 - 03.2015
B.TECH - IT
UPTU
High School Diploma -
SIPS
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