Vishal Marimuthu
ITIL V4 Certified.
Coimbatore
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Change Manager
Tata Consultancy Services
12.2014 - Current
- Partnered with business teams to understand needs and mitigate potential problems.
- Created methods to integrate functions, optimize processes and prepare staff through proactive training.
- Detected workforce collaboration use cases and problems from employees and business partners through interviews, focus groups and surveys.
- Designed processes and systems supporting business needs before, during and after transitions.
Incident Manager
Wipro Technologies
12.2014 - 10.2020
- Developed highly effective incident response team and trained extensively in preparation for possible events.
- Gathered data from incidents that had been remedied for careful review and analysis to prevent future events.
- Developed remediation plans for potential incidents ahead of time and made appropriate changes during emergencies.
- Assessed incident priority based upon impact to business and escalated issues as necessary.
Windows Administrator
Wipro Technologies
04.2016 - 04.2017
- Designed and evaluated WAN and LAN connectivity technologies.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Maximized system availability through development and testing of contingency plans.
- Installed and configured network printers and other peripheral devices.
- Monitored networks and network devices to resolve technical problems quickly.
Control-M Administrator
Wipro Technologies
06.2017 - 04.2018
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
- Translated customer requirements into written use cases.
Junior Linux System Administrator
Wipro Technologies
06.2019 - 10.2020
- Provided input on hardware and software purchasing, prioritizing return on investment to optimize IT spending.
- Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distros.
Education
Bachelor of Science - Electronics Technology
PSG College of Arts And Science
Coimbatore 04.2001 -
Skills
Emergency Response
undefinedCertification
ITIL V4 Foundation - Sep 2023 - Sep 2026
Timeline
ITIL V4 Foundation - Sep 2023 - Sep 2026
09-2023
Junior Linux System Administrator
Wipro Technologies
06.2019 - 10.2020
Control-M Administrator
Wipro Technologies
06.2017 - 04.2018
Windows Administrator
Wipro Technologies
04.2016 - 04.2017
Change Manager
Tata Consultancy Services
12.2014 - Current
Incident Manager
Wipro Technologies
12.2014 - 10.2020
Bachelor of Science - Electronics Technology
PSG College of Arts And Science
04.2001 -
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