Hi, I’m
Vishal Pandya
Test Automation Engineer
Ahmedabad,GJ
Summary
QA Automation Engineer with around 7 years of hands-on experience in automation, functional, and API testing, and a total of 12 years of IT experience. Skilled in designing automation frameworks, defining test strategies, performing API validation, and integrating tests with CI/CD pipelines using Playwright, Cypress, Selenium, and WebdriverIO, along with basic knowledge of Appium for mobile testing. Experienced QA Team Lead adept at mentoring teams, ensuring product quality, driving process improvements, and delivering high-quality releases in Agile/Scrum environments. Additionally, brings 5 years of experience in Technical Support Engineering, providing strong problem-solving and client support expertise.
Overview
13
years of professional experience
Work History
Priya Softweb Solutions
QA Team Lead
02.2019 - Current
Job overview
- Lead a team of QA engineers in automation and manual testing for complex enterprise applications, ensuring high-quality product releases.
- Designed, built, and maintained automation frameworks using Playwright, Cypress, Selenium WebDriver, and WebdriverIO with Java, TypeScript and JavaScript.
- Performed API testing using Postman, Swagger, and RestAssured to validate backend services and ensure seamless system integration.
- Applied functional, integration, smoke, and regression testing across UI and API layers to guarantee system reliability.
- Have a basic understanding of Appium for mobile automation and Python for scripting and validation logic.
- Configured CI/CD pipelines in GitLab for automated test execution, generating detailed HTML and screenshot reports.
- Conducted performance testing using JMeter to evaluate multi-user performance, load handling, and API throughput.
- Leveraged AI-powered automation tools such as Claude and Cursor for intelligent test case generation and optimization.
- Defined and executed comprehensive test strategies, prepared test plans, and maintained traceability using Jira.
- Collaborated with developers, product owners, and business stakeholders to refine user stories and acceptance criteria.
- Mentored and guided junior QA engineers in framework design, debugging, and automation best practices.
- Reassessed quality control measures at systemic level to proactively identify non-conformances.
- Adapted procedures to mitigate issues and improve deficiencies.
iPatientCare
Technical Support Engineer
09.2018 - 12.2018
Job overview
- Provided L1 & L2 technical support for enterprise applications across multiple.
- Assisted clients in troubleshooting network, system, and application-level issues.
- Documented common technical issues and solutions, improving knowledge base for faster resolutions.
Tuncer Infotech
Technical Support Engineer
09.2015 - 09.2018
Job overview
- Installed, configured, and renewed SSL/TLS certificates across multiple hosting environments.
- Assisted clients with certificate signing requests (CSR) generation, key pair management, and certificate installation.
- Troubleshot SSL handshake, mixed content, and browser compatibility issues.
- Resolved HTTPS redirection, insecure content, and certificate chain errors.
- Monitored SSL certificate validity and proactively notified clients for timely renewals.
- Supported customers via chat, calls, and tickets, ensuring quick resolution of SSL-related queries.
- Supported client to configure certificates on Apache, Nginx, IIS, and load balancers.
URL Software
Technical Support Engineer
02.2015 - 09.2015
Job overview
- Installed, configured, and maintained hosting servers across Linux and Windows environments.
- Performed root cause analysis for recurring hosting issues and implemented preventive measures.
- Handled escalated calls and chats from frontline agents, ensuring critical issues were resolved efficiently.
- Supported clients with database setup, migration, and troubleshooting for hosted applications.
STP Webhosting
Technical Support Engineer
01.2013 - 01.2015
Job overview
- Delivered L1 and L2 technical support for hosting services, including server setup, domain configuration, and SSL installation.
- Guided clients through troubleshooting steps to resolve connectivity, DNS, and email configuration issues.
- Monitored server health and availability, taking proactive action on alerts.
Education
Gujarat Technological University (GTU)Mahesana, India
Master of Computer Application, 7.32 CGPA from Computer Engineering
07-2012
Skills
- Test Automation Strategy & Framework Design
- Leadership, Mentoring & Team Management
- Test Planning, Execution & Reporting
- CI/CD Integration (GitLab, Jenkins)
- API & Performance Testing (Postman, Swagger, RestAssured, JMeter)
- Agile/Scrum QA Process Implementation
- Defect Management & Root Cause Analysis
- Process Improvement & Quality Metrics Tracking
- Cross-functional Collaboration & Communication
- Tools & Technologies: Playwright, Cypress, Selenium, WebdriverIO, TypeScript, JavaScript, basic Appium & Python
- Strategic Planning & Decision Making
- Task Prioritization & Resource Allocation
Accomplishments
- Recognized and awarded for Best Performance for outstanding contributions to QA delivery and team success.
- Successfully built and scaled automation frameworks (Playwright, Cypress, Selenium), ensuring faster and more reliable test execution.
- Streamlined test execution by integrating automation with CI/CD pipelines, improving release confidence.
- Mentored junior QA engineers, enhancing overall team productivity and technical expertise.
- Supervised team of 14 staff members.
Domains
- Networking
- Telecommunication
- E-commerce
- Finance
- Health care
Personal Information
Title: QA Engineer
Availability
See my work availability
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Timeline
QA Team Lead
Priya Softweb Solutions
02.2019 - Current
Technical Support Engineer
iPatientCare
09.2018 - 12.2018
Technical Support Engineer
Tuncer Infotech
09.2015 - 09.2018
Technical Support Engineer
URL Software
02.2015 - 09.2015
Technical Support Engineer
STP Webhosting
01.2013 - 01.2015
Gujarat Technological University (GTU)
Master of Computer Application, 7.32 CGPA from Computer Engineering