Vishal Rakhasiya
E-commerce
SURAT
Summary
Dynamic E-Commerce Specialist with a proven track record at Computer Associates, enhancing online sales and customer engagement through expert digital marketing strategies and efficient order fulfillment. Excelled in leveraging Google Analytics for website optimization and fostering strategic vendor partnerships. Known for outstanding customer support and a proactive approach to identifying growth opportunities in online retail.
Overview
8
8
years of professional experience
3
3
Languages
Work History
E-Commerce Specialist
Computer Associates
02.2017 - Current
- Coordinated with marketing team to create successful promotional campaigns, driving traffic and increasing conversions.
- Developed strategic partnerships with key vendors, expanding product offerings and securing favorable pricing terms.
- Maintained working knowledge of company products, services and promotions.
- Managed social media advertising campaigns to drive brand awareness, engagement, and online sales growth.
- Analyzed website data using Google Analytics, identifying areas for improvement and implementing necessary changes.
- Streamlined order fulfillment processes, enhancing efficiency and reducing shipping timeframes.
- Displayed positive, professional, friendly and high-energy willingness to assist customers through video, chat or telephone interactions.
- Monitored trends in online retail to identify new opportunities for growth.
Education
No Degree -
R.V Patel Commerce College
Surat 04.2001 -
Skills
Order fulfillment
Digital marketing strategy
Product listing optimization
Customer support
Google analytics
Payment processing
International shipping
Budget planning
Search engine optimization
Website maintenance
Promotions planning
Online marketing
Returns handling
Timeline
E-Commerce Specialist
Computer Associates
02.2017 - Current
No Degree -
R.V Patel Commerce College
04.2001 -
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