VISHAL RAMESH AGARWAL
Pune
Summary
Management professional with over 18 years of experience in Learning & Development, Talent Management, and Organizational Development. Expertise in leading transformative initiatives that enhance employee skills and drive business growth, empowering over 15,000 individuals globally. Proven track record in designing comprehensive learning frameworks and executing global talent management strategies, including succession planning and performance management. Skilled in managing large-scale L&D programs and implementing digital learning transformations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Manager, Learning & Development
Agiliad Technologies
Pune
09.2024 - 04.2025
- Directed HRBP and L&D functions to enhance engagement and performance outcomes.
- Managed comprehensive employee lifecycle and development initiatives effectively.
- Aligned HR and L&D strategies with overarching business objectives.
- Championed cultural initiatives and continuous improvement programs organization-wide.
- Created HR dashboards and facilitated monthly business reviews for data-driven insights.
- Oversaw budget management, employee engagement programs, and PMS 2024 rollout.
- Administered visa processes to support U.S. employee needs efficiently.
Senior Manager Technical Training
IGT
Pune
05.2024 - 07.2024
- Led HR and L&D functions for IT vertical at IGT.
- Managed employee life cycle processes to enhance workforce effectiveness.
- Identified developmental needs to align training initiatives with organizational goals.
Manager, Talent Management
Western Union
Pune
01.2023 - 04.2024
- Designed and implemented learning pathways across technical, behavioral, and leadership domains.
- Managed global and local L&D budgets, ensuring accurate training records and performance dashboards.
- Led campus hiring initiatives to establish strong talent pipelines and career development programs.
- Acted as Relationship Manager with business leaders to ensure alignment of L&D with strategic goals.
- Developed global and local induction programs to enhance employee onboarding experiences.
- Redesigned L&D frameworks and policies, improving compliance training for organizational growth.
- Rolled out global 2023 PMS, redefining organizational values and behaviors to align with strategy.
- Drove coaching and mentoring programs for top talent in leadership roles.
GDG Technical Training Manager
Fujitsu
Pune
04.2019 - 01.2023
- Executed the annual learning plan across all global delivery centers at Fujitsu.
- Led top talent development programs and implemented targeted learning pathways.
- Drove global coaching and mentoring initiatives to support skill and leadership growth.
- Managed L&D budgets, compliance training, and global program execution.
- Built dashboards and analytics to deliver actionable insights for the Global L&D team.
- Supported global HR initiatives aimed at driving organizational growth and capability.
Head of Global Operations L&D (Interim)
Fujitsu
Pune
03.2018 - 03.2019
- Spearheaded implementation of SABA LMS, replacing legacy system with minimal disruption.
- Migrated global training content and employee records to new platform efficiently.
- Ensured seamless learning and development operations during transition and integration.
- Developed advanced reports and dashboards in SABA for data-driven decision-making.
- Revamped global compliance training program with automated tracking and reporting features.
- Monitored global L&D budgets versus expenses to uphold financial integrity.
- Integrated Oracle HRMS with key organizational systems to enhance process efficiency.
- Redesigned performance management system framework to align with HRMS capabilities.
Manager-L&D
Fujitsu
Pune
10.2016 - 03.2018
- Oversaw comprehensive L&D cycle for India L&D team.
- Planned learning calendar for monthly and yearly training sessions.
- Identified business needs and executed appropriate training programs.
- Tracked budget and expenses to ensure financial compliance.
- Facilitated monthly leadership and management connects for strategic alignment.
- Managed compliance and quality audits for internal and external L&D initiatives.
- Directed leadership and executive development programs for global audience.
- Reviewed HR and L&D policies to enhance processes.
Assistant Manager
Nitor InfoTech Pvt Ltd
Pune
06.2015 - 10.2016
- Executed comprehensive learning and development cycle, significantly improving operational effectiveness.
- Planned monthly and annual training calendar based on thorough needs assessments.
- Managed compliance audits for both internal and external learning initiatives to ensure adherence.
- Led customized leadership and executive development programs targeting global participants.
- Conducted strategic monthly management meetings to ensure departmental alignment.
- Implemented targeted training addressing specific business needs to enhance productivity.
- Monitored budget and expenses for financial compliance in all training activities.
- Reviewed HR policies in conjunction with learning processes to promote ongoing improvements.
- Performance review and succession planning for critical roles
Sr.HR Operations
ZS Associates
Pune
09.2014 - 05.2015
- Oversaw HR operations for campus hiring, onboarding, and talent development.
- Ensured compliance with training requirements and monitored completion rates.
- Facilitated 1:1 sessions for performance reviews to enhance employee engagement.
- Guided career path planning for new hires during initial two years in organization.
Business Enabler
Fujitsu
Pune
06.2012 - 08.2014
- Conducted needs identification and analysis for learning and development in India.
- Oversaw operations across all locations in India to ensure efficiency.
- Managed logistics for all learning and development programs.
- Created dashboards and reports to track progress and performance.
- Coordinated offsites and leadership summits to foster team collaboration.
- Handled employee queries regarding learning and development communications.
- Executed supply chain management strategies for learning and development requirements.
- Tracked budget versus expenses for learning and development and various business units.
HR Learning Partner
Mphasis an HP Company
Pune
08.2008 - 04.2012
- Executed needs identification and analysis for learning and development initiatives in India.
- Oversaw operations across all locations in India to enhance efficiency.
- Managed logistics for all learning and development programs, ensuring smooth execution.
- Developed dashboards and reports to monitor progress and performance metrics.
- Coordinated offsites and leadership summits to strengthen team collaboration.
- Addressed employee queries regarding learning and development communications promptly.
- Implemented supply chain management strategies for effective learning and development resource allocation.
- Monitored budget versus expenses for learning and development across various business units.
SD Analyst/Analyst Knowledge Author
Pune
10.2006 - 08.2008
- Assisted clients with technical support related to password and system issues.
- Managed high-severity issues, ensuring timely resolution and client satisfaction.
- Documented guidelines and created tech support guides for service desk efficiency.
Education
Bachelor of Chemistry -
Balaji College
01.2011
Skills
- Talent management and L&D
- Employee training and coaching
- Learning management systems
- Strategic planning and execution
- Data analytics and insights
- Performance management strategies
- Employee engagement initiatives
- Stakeholder engagement practices
- Change management processes
- Organizational development strategies
- Project and operations management
- Problem-solving skills
- Team building activities
- Vendor relationship management
- Positive mindset and attitude
- Multitasking abilities
Certification
- ITIL V3 Certification, 2011
- Clifton Strength Certification for coaching, 02/2024
Accomplishments
- Silver Award for SABA implementation in time and 50% cost optimization
- SPOT Award for Managing the Flame program in 2017
- Asterix Award for Exemplary performance in Q3 2013-2014
- Service delivery award for excellent performance at Mphasis 2009
References
Available on request
Professional Learnings
- Building Personal Accountability TTT (2009)
- Managing Stakeholders TTT (2009)
- Frontline Manager Program TTT (2010)
- Change Champion Workshop (2010)
- Campus to corporate TTT (2013)
- Go Positive (2013)
- Presentation Skills (2014)
- Team Building (2014)
- Workshop on Disc Profiling (2014)
- Competency based Interviewing Skills (2016)
- Workshop on Manager Development Program (2018)
- Building resilience at work (2021)
- Workshop on building new Value and Behaviors (2023)
- Workshop on building a PMS tool (2023)
- Clifton Strengths Certification (2024)
- Skill soft admin training (2009)
- Technical writer training (2009)
- ITIL V3 Foundation (2011)
- Advance excel training (2012)
- Corel draw training (2016)
- SABA Implementation, admin, and user training (2018)
- Plural sight admin (2018)
Personal Information
- Passport Number: S5121464
- Date of Birth: 07/16/79
Timeline
Senior Manager, Learning & Development
Agiliad Technologies
09.2024 - 04.2025
Senior Manager Technical Training
IGT
05.2024 - 07.2024
Manager, Talent Management
Western Union
01.2023 - 04.2024
GDG Technical Training Manager
Fujitsu
04.2019 - 01.2023
Head of Global Operations L&D (Interim)
Fujitsu
03.2018 - 03.2019
Manager-L&D
Fujitsu
10.2016 - 03.2018
Assistant Manager
Nitor InfoTech Pvt Ltd
06.2015 - 10.2016
Sr.HR Operations
ZS Associates
09.2014 - 05.2015
Business Enabler
Fujitsu
06.2012 - 08.2014
HR Learning Partner
Mphasis an HP Company
08.2008 - 04.2012
SD Analyst/Analyst Knowledge Author
10.2006 - 08.2008
Bachelor of Chemistry -
Balaji College