Vishal Sharma
Delhi
Summary
Experienced Senior Manager looking for a leadership position with increased responsibility and more room to contribute towards the company success. As Senior Manager, conducting market research, training my team and keeping them on the ball about it has always been my favorite bit through and through. I find thrill in engrossing myself into finding solutions for problems. I contrive, design and execute revenue enhancement strategies based on the factors that govern the course of the market.
Overview
4
4
years of professional experience
Work History
Senior Manager
Akash Educational Services Limited
03.2024 - Current
- Responsible for overseeing a team of 26 associates along with 5 dynamic team Managers.
- I generate about 200 units of sales per month amounting nearly to 3.5 Cr in business.
- Leading strategic initiatives to drive departmental growth and performance
- conduct weekly review of Managers by providing data on trainee performance parameters, areas of improvement and feedback implementation
Associate Senior Manager
Think & Learn Pvt Ltd
08.2023 - 03.2024
- I have handled a team size of 30 associates along with 4 Business Development Managers
- Generated about 2 Cr on monthly basis by selling Aakash Byju's classroom programs and live classes.
- Formulated and execute effective sales strategies to achieve and exceed revenue targets
- Managed, mentored, and inspired my team to achieve individual and collective sales goals
- Conducted market research to stay informed about industry trends, customer needs, and competitor activities.
Business Development Manager
Think & Learn Pvt Ltd
09.2021 - 08.2023
- Led the team to manage a revenue target of 25000+DRPS and lead business operations successfully
- Reduced complaints and escalation percentage to zero.
- Streamlined service delivery norms to include pitching of products, sales closures and imparting product knowledge, process optimization & operational excellence
- Streamlined and managed processes like location mapping, lead allocation, quality Audits, leadsquared Hygiene - a software for sales while managing Refund and cancellations percentage (RCN)
- Established new processes like quality hiring, mock sessions, feedback and follow-ups to minimize RCN from 0.60 to 0.90.
Business Development Training Manager
Think & Learn Pvt Ltd
06.2021 - 09.2021
- Handling overall Training Module for Rajasthan, Delhi and Punjab.
- Training more than 100 BDTs and guiding them on Sales Training
- Developing a sales training module for trainees over a period of 3 months and ensuring 50% trainee to associate conversions
- Conducted weekly town hall meetings with the trainees resulting in drop of 20% 1st week attrition
- By implementing the processes and training I successfully scored rank 1 in pan India.
Business Development Associate
Think & Learn Pvt Ltd
05.2020 - 06.2021
- Generating need and closing deals by identifying needs of clients through continuous interaction, probing and suggesting customized solutions to match requirements
- Managing complete Sales process, including area mapping, cold calling, prospecting and pitching products and services to clients as per their requirements and usage behaviour over application
- Meeting 10-12 clients per week, Upselling and cross-selling and ensuring revenue targets are met
- Handling client grievances and taking constant feedback from clients on product and giving preference to their satisfaction and promptly resolving their problems and concerns for referral and repeat business.
Education
BTech -
DAV University
Jalandhar, Punjab07.2017
Skills
- Leadership
- Strategic Planning
- Decision Making
- Problem Solving
- Planning and Execution
- Mentoring and Coaching
- Team Management
- PNL Management
- Relationship Management
- CRM
- Lead Generation
- Business Development
Accomplishments
- Generated 1.07 Cr in B2C sales during my time as BDA at Think & Learn Pvt Ltd and was listed in Sher-e-Punjab magazine several times as a top rank holder.
- Scored top rank pan India with my Ist training batch.
- Clocked 7 cr in revenue during my time as BDM at Think & Learn Pvt Ltd with a retention rate of 83%.
- Maintained a WRPS of above 100000 constantly week on week.
- Was ranked as top Manager in North several times.
- As ASM at Think & Learn Pvt Ltd I have been generating 2 Cr on monthly basis.
- As SM at Aakash Educational Services Limited I generate about 3.5 Cr in business on monthly basis.
Languages
English
Hindi
Punjabi
Timeline
Senior Manager
Akash Educational Services Limited
03.2024 - Current
Associate Senior Manager
Think & Learn Pvt Ltd
08.2023 - 03.2024
Business Development Manager
Think & Learn Pvt Ltd
09.2021 - 08.2023
Business Development Training Manager
Think & Learn Pvt Ltd
06.2021 - 09.2021
Business Development Associate
Think & Learn Pvt Ltd
05.2020 - 06.2021
BTech -
DAV University
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