Vishal Singh
Thane West
Summary
To achieve the challenging position in IT environment with a technology-oriented organization of repute that will support professional development and offer long term growth potential. I will utilize all my creative and intellectual potential in my work, and I believe that I can contribute effectively to any organization.
Performance-oriented professional, and resourceful in the field and systematically improve procedures to achieve targets and maintain agile, responsive business operations. Diplomatic leader with exceptional planning, organizational and management abilities.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Vice President – IT Infrastructure, Application and IT Security (CTO and CISO)
Monarch Networth Capital Limited
MUMBAI
03.2023 - Current
- Working as a Head of IT and additionally holding CISO profile for trading platform, in-house application, IT infra with DC / DR Operation and Mobile application.
AVP - IT Infra, Network & Security, EUC and Procurement
SBICap Securities Limited
Mumbai
04.2019 - 03.2023
- Lead IT Infra, DC-DR, EUC, Security, Voice Solution, and IT procurement while working with 54 direct and indirect reporting team members from the corporate office and branches with 14,000 employees at 101 locations connected with MPLS and the Internet through SDWAN.
- Developed an annual budget for the department and monitored progress throughout the year.
- Collaborated with senior management to identify cost-saving opportunities and develop strategies for achieving financial objectives.
Sr. Manager – Technology
Fullerton India Credit Company Limited
Mumbai
04.2017 - 04.2019
- Heading Two Zone Technology for End User Computing to IT Hardware, Application and connectivity support to 250 rural and 50 Urban locations with 54 IT team members for EUC Support, EUC Security, Branch Rollout, Connectivity and Mobility Project.
Zonal Head – IT
Mahindra & Mahindra Financial Services Limited
Thane
06.2007 - 04.2017
- Heading Business Information Technology Solution department for Central Zone1 to ensure process, requirement and technical support to 165 rural/Urban locations.
FME – IT
PCS Technology Limited
Varanasi
01.2006 - 06.2007
- Managing 5 branches of Mahindra Finance from their Varanasi area Office, supporting 100 employees with their system, printers, Software and Application.
FME – IT
Allied Digital Services Limited
Allahabad
06.2005 - 10.2005
- Deputed at Sahara India, Allahabad to analyze heavy duty scanner at their location, service and maintenance of computers.
Junior Faculty - IT
School of Management Sciences
Varanasi
02.2004 - 06.2005
- Joined as Junior Faculty, involved in development of Online Examination System and conducting classes for employees of UP Govt.
Education
Bachelor of Computer Applications - Computer Application
Agra University
Agra06-2004
Skills
- Hardworking
- Adaptable to change
- Can handle work pressure easily
- Self Motivate
- Passionate at work
- Data Analyzer
- DC / DR Operation
- IT Requirement, Cost Analysis, Budget
- Contact Center Support
- End User Security
- IT Service Lifecycle Management
- Resource Utilization & Management
- Vendor and Delivery Management
- Documentation, Reporting & MIS
- Incident & Escalation Handler
- IT Fixed / Software Asset Management Life Cycle
- AMC and Contractual Process Skill
- Project Delivery and Support
- Team Leading & Stake Holder Management
- IT Capex / Opex Procurement, RFP, Tendering
- MPLS / IPSec / SDWAN
- End User Computing, Security & Service Delivery
- Infra Management at Branch / Corporate Office and DC / DR
- Branch Roll-Out
- CCTV and VC infra
- Self-Driven and able to adapt to the organization's dynamic business demands with Knowledge of technological trends to build strategy
- Good Negotiation skills in IT Procurement with OEM and SIs with Understanding of budgets and business-planning and the ability to conduct technological analyses and research
- Leadership and organizational abilities with Strategic thinking, and problem-solving aptitude with Multi-tasking
- Able to coordinate with multiple teams, select few customers and vendors
- Taking responsibility for getting things done, overcoming obstacles or challenging
- Contract Negotiation
- Staff Development
- Performance monitoring
Project accomplishments
- Incident Management Tool
- MF Connect 3000 (Online Receipting in the field with Real-Time time update
- CRM (Lead Generation)
- Asset MAnagement Software In-House Development
- ITSM Tool
- Log Management
- Tech-Refresh of Trading Platform,
- Tech-Refresh of Perimeter Firewall in DC/DR
- Implementation of Core Firewall in DC / DR.
- Backup-Archival Solution
- Implementation of Load-Balancer, in DC / DR external / Internal with Advance WAF.
- DDOS, BOT, WAF, CDN on Edge.
- Deployment of IPHONE / Avaya / Unify / ACE recorder for contact center
Career achievements
- ITNext100 Future CIO, 2014, 9.9 Magazine, Hyatt Regency, Haryana
- Best Regional Head – IT, 2012, Mahindra Finance, Marriott, Pune
- Excellence in IT Support, 2010, Mahindra Finance, IT Meet, Kerala
- Appreciation Certificate by MD, 2012, Mahindra Rural Housing Limited, Pune
- Digital Transformation Project, 2021, SBICap Securities Limited, Mumbai
Certification
ITIL Foundation V3, ITIL Service Operation, CCNA, PL/SQL, Prince2, Agile.
Accomplishments
ITNext100 Future CIO from 9.9 Magzine in 2014
NEXT100 (itnext.in)
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Vice President – IT Infrastructure, Application and IT Security (CTO and CISO)
Monarch Networth Capital Limited
03.2023 - Current
AVP - IT Infra, Network & Security, EUC and Procurement
SBICap Securities Limited
04.2019 - 03.2023
Sr. Manager – Technology
Fullerton India Credit Company Limited
04.2017 - 04.2019
Zonal Head – IT
Mahindra & Mahindra Financial Services Limited
06.2007 - 04.2017
FME – IT
PCS Technology Limited
01.2006 - 06.2007
FME – IT
Allied Digital Services Limited
06.2005 - 10.2005
Junior Faculty - IT
School of Management Sciences
02.2004 - 06.2005
Bachelor of Computer Applications - Computer Application
Agra University
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