Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Timeline
Hi, I’m

DEEPAK SINGH

Mira Road East
DEEPAK SINGH

Summary

Result-oriented professional with a proven record of achievement in conceiving & implementing effective ideas; targeting top level assignments in IT Infrastructure/Application Management with a leading organization of repute Demonstrative Infrastructure Manager with extensive understanding of disaster recovery, business continuity and virtualization. Enthusiastic professional tasked with overseeing administration of user accounts.

Overview

7
years of professional experience
1
year of post-secondary education
1
Language

Work History

Hamilton Houseware Pvt.Ltd.

Sr. Manager Grade , Head IT Infrastructure, Network, Security & Application-Reporting to CTO
2019.12 - Current (4 years & 9 months)

Job overview

  • Working knowledge of domains like Servers & Storage, Networking, Virtualization, Cloud, Backup, Information Security, Software
  • Experience in AD & ADFS set up
  • Implement Various AV Solution Board Room Setup MTR Solution and Team Meeting with Poly Real connect Gateway for Seamless Integration of Microsoft TEAMs
  • AV design for Training Room and Cafeteria
  • Development and implementation information security policies and standards, Train Team on security standards
  • IT compliance and Security Project Management & Well versed with licensing policies
  • Planning Digital Road Map for Hamilton India like Customer Sentiment Analysis & Product Review
  • Assist in remediation of risks, deficiencies, gaps or issues as needed
  • Track and report on information security related issues and risks
  • Preparing and ensuring data / information access plan and monitoring compliance Digital Transformation Initiative like Virtual Firewall for WFH Data Security and Various Collaboration Platform for Seamless communication
  • Experience on Azure Cloud for AD, Private and Public Cloud Setup for Infrastructure
  • Ensure configuration in firewall and router level is well done and monitored Microsoft O365 setup and security policy configuration experience

Tata Trent- Trent Hypermarket Ltd.

IT Infrastructure Manager (HOD)
2019.03 - 2019.12 (9 months)

Job overview

  • Heading and managing Entire IT Infrastructure including partial applications of Trent Hypermarket
  • Identification of expansion initiatives and building IT capability to support growth Handling Budgeting, Procurement & Vendor Management
  • Budgeting for Entire IT Infrastructure by considering business Road Map including cost optimization Working toward Digitization and AI Process to improve Customer Experience
  • Bring Business Process under Information Technology Enabled Services ( ITES)
  • Making Business Process Simple Executing and Managing deliverables pertaining to IT System audit & compliance Leading management & optimization of IT infrastructure including network, e-mail administration, data back-up / security, software applications and file server
  • Improve IT Business and Support Services, by identifying line of business challenges and opportunities with business processes and owners
  • Responsible for operation and maintenance of IT Infrastructure including CCTV, Access Control Systems, Fire Alarms, BMS, etc.
  • Work proactively and in partnership with IT strategic partners to ensure that operational support is focused to achieve business as usual efficiency Work in partnership with business to drive key change programs to improve infrastructure system process to make them simpler, cheaper, and better
  • Also to identify and define project requirements, scope and objectives Tracking server and network activity, performing upgrade of software and hardware, Addressing technical problems
  • Handled end-to-end PAN India Start Bazar Location
  • Worked on Security part like Advanced threat protection (ATP) & Sophos which is refers to category of security solutions that defend against sophisticated malware or hacking-based attacks targeting sensitive data.

ACG Worldwide-ACG Associates Capsules Pvt. Ltd.

Manager IT (HOD)
2017.03 - 2019.03 (2 years)

Job overview

  • Heading Capsule Division and managing IT project / infrastructure Working on IT Roadmap and Governance Partnering with business & interacting with Dept
  • Heads on regular basis to understand business needs & design improvement plans in IT infrastructure Worked on SharePoint platform to build business Workflow portal link Resume Database, Employee Joining & separation, Budget Tracker etc. Managing software compliance of location, asset tracking and management of location Leading management & optimization of IT infrastructure including network, e-mail administration, data back-up / security, software applications and file server Monitoring IT Helpdesk and conducting analysis on how calls can be reduced Working on Fiber Ring Set-up and Datacenter Set-up for ACG-Kandivali Location Planning Scope, Budget, Quality and Benefits at all times in life Product life cycle management
  • Hands on knowledge on MySQl Express, SQL Server, SharePoint, WebSphere, Data Power, LDAP

CEAT Specialty Tyres Limited

Manager-IT (Infrastructure Management)
2017.03

Job overview

  • Designed & planned IT infrastructure process under guidance of CIO and CFO for newly formed company.
  • CEAT Specialty Tyres Ltd
  • Under CEAT Tyres Designed IT Roadmap with Policy and procedure Headed IT infrastructure technical staff, organizing tasks and leading implementation of upgrades Designed entire infrastructure & IT services delivery of CFA, dealer of India & its area offices including plant & HO Ensured uptime of servers, storage, routers, switches, LAN and WAN for all end users Rendered IT support with service desk management, performance monitoring, reporting and new project roll-out across all group plant & office locations Lead daily IT helpdesk management across corporate office and manufacturing plant location PAN India Worked on Firewall like Cyberoam and Fortigate Executed project on IT Infrastructure, SAP(PP &PM), MES & Applications Looked after SAP business process development with strong understanding of SAP system architecture & services

Mahindra and Mahindra Limited

Deputy Manager-IT
2010.08

Job overview

  • Executed IT infrastructure projects & infrastructure tasks Acted as SPOC for overall support including problem, change, incident management & project issues Led a geographically dispersed team to manage all project aspects including (but not limited to) estimation, planning, requirements, design, build, test & migration Established cross-business relationships and provided critical communication to key leaders & stakeholders for IT infrastructure projects Supported IT infrastructure of foundation including hardware, software, desktop & shared infrastructure, voice & data networks, servers and mobility Tracked project on MS Project 2010 Worked on IT procurement for all PLM license procurement & analysis and renewal of PLM license including their AMC Implemented IP Exchange Integration, completed VR Centre and led new launches through Webcasting Managed Capex & Revenue budgets for AFS IT for F-12, F-13 & F-14; collected requirements from different departments and analyzed them from both technical & financial angles to ascertain viability Prepared project plan for DMS installation

Education

Thakur Institute of Management Studies & Research

MBA / MIM from Masters Degree in Information Management

University Overview

GPA: 4.65

S.S.P.M College of Engineering

BE from Electronics & Telecommunication

University Overview

Percentage: 61.59

Shah & Anchor Kutchhi Polytechnic

Diploma in Engineering from Electronics & Telecommunication

University Overview

Percentage: 60.00

Cosmos High School

10th / 12th
2000.06 - 2001.01 (7 months)

University Overview

Percentage: 67.73

University Overview

  • ITIL FoundationV3
  • CCNA
  • MCSA

Skills

    Sales Automation /SFDC

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Personal Information

Date of Birth: 05/27/82

Accomplishments

  • Collaborated with cross functional TEAM in the development of CRM for Customer Services and Field Technician
  • Achieved 100% Network Uptime through effectively helping with SDWan Implementation across Pan India

Timeline

Sr. Manager Grade , Head IT Infrastructure, Network, Security & Application-Reporting to CTO

Hamilton Houseware Pvt.Ltd.
2019.12 - Current (4 years & 9 months)

IT Infrastructure Manager (HOD)

Tata Trent- Trent Hypermarket Ltd.
2019.03 - 2019.12 (9 months)

Manager IT (HOD)

ACG Worldwide-ACG Associates Capsules Pvt. Ltd.
2017.03 - 2019.03 (2 years)

Deputy Manager-IT

Mahindra and Mahindra Limited
2010.08

Cosmos High School

10th / 12th
2000.06 - 2001.01 (7 months)

Manager-IT (Infrastructure Management)

CEAT Specialty Tyres Limited
2017.03

Thakur Institute of Management Studies & Research

MBA / MIM from Masters Degree in Information Management
2016.01

S.S.P.M College of Engineering

BE from Electronics & Telecommunication
2008.01

Shah & Anchor Kutchhi Polytechnic

Diploma in Engineering from Electronics & Telecommunication
2003.01

DEEPAK SINGH