Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

VISHAL SINGH

NEW DELHI

Summary

Dynamic retail professional with extensive experience at INVENT APPLE PREMIUM RESELLER, excelling in inventory management and customer service. Proven ability to lead teams and enhance sales performance through effective training and strategic planning. Recognized for resolving customer issues and maintaining high satisfaction levels, driving loyalty and repeat business.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

INVENT APPLE PREMIUM RESSELLER
12.2020 - Current
  • Trained new employees on store policies, procedures, and product knowledge.
  • Managed inventory levels and conducted regular stock checks for accuracy.
  • Resolved customer inquiries and complaints to maintain satisfaction and loyalty.
  • including customer service, inventory management and staff scheduling.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.

Sales Associate

INFINITI RETAIL PVT. LTD. (CROMA)
09.2017 - 11.2020
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Answered incoming telephone calls to provide store, products and services information.
  • Demonstrated product features and benefits for customers' needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Sales Associate

CINEPOLIS INDIA PVT. LTD.
02.2015 - 08.2017
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Conducted inventories on a regular basis to track stock levels.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

Bachelor of Arts - Arts Education

IGNOU
DELHI
06-2018

Skills

  • Inventory management
  • Customer service
  • Sales reporting
  • Database management
  • Cash handling
  • Staff scheduling
  • Team leadership
  • Product knowledge

Affiliations

  • Team Supervision & Staff Management
  • Sales & Customer Service
  • Store Operations & Inventory Management
  • Customer Engagement & Loyalty

Languages

Hindi
First Language
English
Beginner
A1

Timeline

Assistant Store Manager

INVENT APPLE PREMIUM RESSELLER
12.2020 - Current

Sales Associate

INFINITI RETAIL PVT. LTD. (CROMA)
09.2017 - 11.2020

Sales Associate

CINEPOLIS INDIA PVT. LTD.
02.2015 - 08.2017

Bachelor of Arts - Arts Education

IGNOU

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VISHAL SINGH