Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Timeline
Vishal Singh Jindal

Vishal Singh Jindal

Bangalore

Summary

Perceptive Senior Business Analyst with 9+ years driving successful business processes for various companies in different domains. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.

Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.

Overview

9
9
years of professional experience

Work History

Senior Business Analyst

LTIMindtree
Bangalore
10.2021
  • Worked on creating a web application for managing transport facility
  • The outcome was external users can use this app to indulge with Client company to move the cargo shipment from one place to another
  • Interacting with business stakeholders to collect information on business processes and user requirements
  • Creating User Stories in Azure Dev-ops along with properly defining Acceptance Criteria
  • Grooming Sessions and Planning Poker sessions with Dev Team
  • Wireframes to make sure the client’s requirements and Technical team’s understanding are on the same page
  • Collaborating on all stages of software development lifecycle, from requirements gathering to production releases
  • User acceptance testing with focus on documenting defects and identifying bottlenecks
  • Ensuring on time delivery of projects, coordinating with Scrum Lead, Project Manager
  • Tools Used: Azure DevOps, Balsamiq, MS Visio, MS PowerPoint, MS Word.

Consultant Business Analyst

Mercer India Pvt. Ltd.
Gurgaon
10.2020 - 10.2021
  • Handling Superannuation accounts of Australian clients
  • Interacting business stakeholders to collect information on business processes and user requirements
  • Working closely with software development and testing team members to design and develop robust solutions to meet client requirements
  • Impact Analysis, once the requirements are received to ensure the smooth flow of existing modules/functionalities
  • Creating various documents like FRS, BRD, Flow charts
  • Creating User Stories in Jira
  • In depth knowledge of Agile Methodology- Product Backlog, Sprints
  • Interacting with cross-functional team of business analysts, developers, and technical support professionals to brainstorm new ways to work upon list of requirement specifications for new applications
  • Tools Used: Azure DevOps, MS Visio, MS PowerPoint, MS Word, Sonata.

Business Analyst

Trans Neuron Technologies
Delhi
01.2019 - 10.2020
  • Started working on Skill India based government project from scratch starting when Business Team was not having a crystal-clear vision of look and feel of the web portal that was supposed to be developed
  • Created documents from one liner requirements using my Requirements Elicitation skills, met different teams at different places at the same day to gather all the required information
  • The outcome of efforts can be seen on web portal, today approx
  • 2Lac people using this portal
  • Interacting key business stakeholders to collect information on business processes and user requirements
  • Working closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance
  • Interfacing with cross-functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new applications
  • Derived workflows from business objectives to deliver software and applications according to specifications for usability, performance and functionality
  • Creating wireframes to discuss with stakeholders as well as development team
  • Collaborating on all stages of systems development lifecycle, from requirements gathering to production releases
  • Tools used: Lucidchart, MS PowerPoint, MS word, Jira, Balsamiq, MS Visio.

Business Analyst

Qexon Infotech
Gurgaon
02.2015 - 12.2018
  • Handling Superannuation accounts of Australian clients
  • Interacting business stakeholders to collect information on business processes and user requirements
  • Working closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance
  • Interfacing with cross-functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new applications
  • Derived workflows from business objectives to deliver software and applications according to specifications for usability, performance and functionality
  • Creating wireframes to discuss with stakeholders as well as development team
  • Collaborating on all stages of systems development lifecycle, from requirements gathering to production releases
  • Tools used: Confluence, SQL Server, Balsamiq, MS Visio, Jira, MS PowerPoint.

Business Analyst

Orange Business Services
Gurgaon
04.2013 - 01.2015
  • Worked on different projects, interacted with stakeholder from USA, UK, Australia
  • Worked with clients to improve requirement specifications
  • Collaborated with telecom and software development departments to respond to questions and concerns regarding project details
  • Worked effectively with cross-functional design teams to create software solutions that elevated client-side experience and significantly improved overall functionality and performance
  • Worked in shifts as per the need to interact with stakeholders in different countries.

Education

Bachelor of Technology – Information Technology -

SDDIET College
08.2012

Skills

  • Agile Methodology
  • Business Analysis
  • Requirement Gathering
  • Documentation
  • Software Development Life Cycle
  • Proficient in Microsoft Office (Word, Excel, Power Point, Visio)
  • Test Case Scenarios
  • UAT Support
  • Project Management
  • User Acceptance Testing (UAT)
  • SWOT Analysis
  • Boundary Determination
  • Business Process Mapping
  • Scrum Methodology
  • Acceptance Criteria
  • Sequence Diagrams
  • Business Requirements
  • Release Planning
  • Functional Improvements
  • SQL
  • Staff Management
  • Pivot Tables

Personal Information

  • Age: 31
  • Gender: Male

Accomplishments

  • Process Improvement - Led team to meet 80% of SLAs by streamlining business processes and identifying areas for improvement.
  • Staff Training - Trained staff on Agile and Business Analyst profile
  • Client Interface - Worked in close collaboration with clients, providing software related advice
  • Earned the Best Performer Award for 2 years in a row for documenting, redesigning and improving business processes.

Timeline

Senior Business Analyst - LTIMindtree
10.2021
Consultant Business Analyst - Mercer India Pvt. Ltd.
10.2020 - 10.2021
Business Analyst - Trans Neuron Technologies
01.2019 - 10.2020
Business Analyst - Qexon Infotech
02.2015 - 12.2018
Business Analyst - Orange Business Services
04.2013 - 01.2015
SDDIET College - Bachelor of Technology – Information Technology,
Vishal Singh Jindal