
Leadership responsibility : Responsible for process quality team and activities.
Process quality : To define and implement a roadmap to achieve the process Quality KPIs. To lead systematic problem solving to eliminate process scraps.
Audit Management - To systematically plan and execute manufacturing quality audits (process audit, layered process audit).
Improvement drives: To improve the process performance and system performance by systemic approach. Inspire data management innovations toward live data review dashboards, data driven decision making, and big data analytics, with target of achieving proactive quality management system.
Quality Standards, Processes and Tools: Support quality management system to establish and maintain quality management system effectiveness. Support internal and external Quality Management System audit. Drive Customer production line audit.
Change management - To lead process quality function for the product-process change management activities. Responsible for PPAP package and customer release. Moderate and release of risk management during production.
SPC, MSA - To lead process quality team for the implementation of SPC and MSA.
System adherence - Drive adherence of systems in processes for example, Safe Launch activities, Change Management, control plan, PPAP, Reverse-PFMEA, Deviation management, Production Restart, and Quality standards of the organisation.
Customer Complaint management - To lead systematic problem solving for the customer complaints related to the manufacturing processes. To ensure 8D quality.
Customer audit management - To lead process quality team for customer process-product-system audits. To ensure systematic closure of observations if any. Exemplify professional communication and integrity to achieve high customer satisfaction, trust and retention. Assure implementation of customer quality requirements towards exceeding customer expectations.
Correspondence/distance learning
Full Time
Six Sigma Green Belt Certified
CQI-9 Certified
CQI-15 Certified
NDT Interpretation Level II Certified
8D
SPC
PPAP
APQP
Measurement system analysis
Root cause analysis
CAPA
Process audits
Team Management
Change management
Six Sigma Green Belt