Vishal Verma

Seeking a position to utilize my skills and abilities in the information Technology Industry, a job where growth prospects are utilized and individuality is recognized by work, and to achieve professional satisfaction by meeting higher responsibilities and involving in competent work areas. My specific areas of interest are windows administration, antivirus administration and technical support including FM support.

• Handling all the complaints and enquiries of the customers by fieldwork.
• Maintaining and troubleshooting all desktop and server related problems.
• Configuration, troubleshooting and maintenance of mail clients like Outlook Express and Microsoft Outlook.
• Installation and configuration of Windows 2008 Server (Long Horn), Windows 2003 Server (Std & Ent Edition), Windows 2000 Server and 2000 Advance Server, Windows 2K Professional, Windows XP Pro, and Windows 98/ME.
• Installation & configuration of Active Directory & Services and DNS & DHCP Server.
• Assigning of different IP Address to the nodes in network manually and dynamically.
• Installation and maintenance of all MS-office versions.
• Installation of all the applications required by the users according to the company policies.
• Installation of antivirus systems and removal of virus on detection, troubleshooting network issues and coordinating with others.
• Administration of File & Print Server (User Profile, Quota Management, Monitoring space).
• LAN & WAN maintenance.
• Installation and Maintenance of Printers and Network Troubleshooting.
• Regularly perform data backups and ensure accurate restoration processes to safeguard critical company data.
• Troubleshoot and resolve issues related to hardware, software, and network systems to minimize downtime.
• Provide online remote technical support to resolve user issues across locations.
• Install, configure, and maintain computer systems, laptops, and peripheral devices.
• Manage software updates, licensing, and compliance.
• Ensure adherence to company security policies during troubleshooting and resolution processes.
• Support compliance teams in resolving system or data-related queries.
• Manage the Microsoft 365 admin center, including user accounts, group policies, and license assignments.
• Provide support for email, collaboration tools, and cloud-based applications.
• Configure and manage user accounts, access permissions, and domain controls.
• Enforce security protocols and group policies to protect sensitive information.
• Install, configure, and maintain CCTV surveillance systems across company branches.
• Ensure secure and reliable access to surveillance feeds and recordings.
• Manage cloud-based storage and applications, ensuring data accessibility and security.
• Oversee inventory setup and control, maintaining accurate records of IT assets and equipment.

• Father's Name: Sh. Jai Bhagwan Verma
• Date of Birth: 08/04/91
• Nationality: Indian
• Marital Status: Married