MARIA NATALIA . J
Bangalore
Summary
Seasoned Healthcare Consultant with comprehensive experience in hospital administration, process improvement, and strategic planning. Skilled at identifying inefficiencies within healthcare systems and implementing solutions to drive patient satisfaction and operational excellence. Proven track record of improving quality of care while reducing costs, demonstrating strong leadership and analytical skills. Passionate about using data-driven approaches to improve healthcare delivery.
Overview
11
11
years of professional experience
Work History
Senior Consultant
Vibrus Group LLC Company
Bangalore
01.2017 - Current
- Scheduling staffing services for different hospitals in the U.S. for staff such as LPNs, CNAs, and caregivers.
- Coordination via Emails & Calls with clients.
- Working on 24/7 shifts by helping staff with proper guidelines of the hospitals.
- Responsible for weekly reports and calculating payment.
- Monitoring employee attendance, performance, and communicating the same to the client.
- Updating staff's records and cross-checking on credentials.
- Query management.
- Served as primary client liaison during goal setting, solution development and delivery.
Insurance Specialist
Xphase International Company
Bangalore
01.2015 - 01.2016
- Collecting payment from the clients.
- Guiding the client to complete the process of the payments.
- Invoice generating and updating their profile.
- Compilation of Collection and Debtor Analytics Reports.
Associate
HDFC Bank
Bangalore
01.2014 - 01.2015
- Monitoring and Prioritization of Overdue Payments
- Weekly Billing Reports
- Monthly Credit Analysis
- Account Status and Collection Facilitation
Education
Bachelor of Arts -
St Anne’s College
Bangalore, India01.2014
Skills
- Client communication
- Teamwork and collaboration
- Payment processing
- Invoice generation
- Preparing weekly reports and monthly dashboards
- Customer service
Languages
- English
- Tamil
- Kannada
- Hindi
Personal Information
- Father's Name: A. Jayaraj
- Date of Birth: 11/02/1990
- Nationality: Indian
- Marital Status: Married
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Senior Consultant
Vibrus Group LLC Company
01.2017 - Current
Insurance Specialist
Xphase International Company
01.2015 - 01.2016
Associate
HDFC Bank
01.2014 - 01.2015
Bachelor of Arts -
St Anne’s College
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