Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Vishalakshmi S

Senior QA
Bengaluru

Summary

Highly motivated and experienced Quality Assurance Engineer with 6 years of experience in testing software applications, ensuring high-quality products for release. Proven track record of successfully executing test cases, identifying and reporting bugs, and collaborating with cross-functional teams to resolve issues.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Senior QA Engineer

Memorang Labs Private Limited
12.2021 - Current

Testing and Quality Assurance:

  • Conducted comprehensive testing of mobile applications on Android and iOS devices, ensuring seamless user experience and identifying defects in a timely manner.
  • Performed web testing to ensure that the application's web-based components function as intended and are free of defects.
  • Demonstrated expertise as an individual contributor, streamlining the entire QA cycle by prioritizing testing activities, optimizing test case execution, and ensuring timely delivery of high-quality products

Process Improvement:

  • Organized and maintained backend processes in GitHub, ensuring efficient version control and collaboration among team members.
  • Contributed to the preparation of release notes for each release, providing clear documentation of changes and enhancements.
  • Participated in change log contributions, documenting changes and improvements made to the application.

Collaboration and Communication:

  • Successfully collaborated with cross-functional teams, including frontend and backend developers, to resolve customer feedback and ensure smooth feature releases.
  • Utilized Zendesk tickets to efficiently resolve customer feedback, ensuring timely resolution and high customer satisfaction.

Senior Quality Service Associate

Amazon Development Centre
05.2018 - 11.2021
  • Tested Fire TV devices across various models and generations, including Fire TV Stick, Fire TV Stick 4K, Fire TV Cube, and Fire TV Edition smart TVs.
  • Tested content streaming from various sources, including Amazon Prime Video, Netflix, Hulu, and others, ensuring high-quality video playback and minimal latency.
  • Tested Fire TV devices with international content and language settings, ensuring proper display of subtitles, closed captions, and audio tracks.
  • Utilized expertise to test FireTV devices across various marketplaces, ensuring seamless functionality and user experience.
  • Conducted testing on all OTT platforms, verifying compatibility and ensuring a high-quality user experience.
  • Demonstrated understanding of Bluetooth and WiFi connectivity protocols, ensuring seamless integration and functionality testing.
  • Performed interoperability testing to ensure seamless integration with other systems.

    Test Case Development : Created test cases using TestRail and JIRA for effective defect management, tracking, and reporting.

    Auditing and Quality Assurance :
  • Conducted thorough bug audits to identify and prioritize defects.
  • Audited test cases to ensure comprehensive coverage and identify areas for improvement.

    ADB Commands : Demonstrated expertise in using ADB commands for testing and debugging purposes.

    Leadership and Team Management:
  • Sprint Planning and Retrospective Documents: Created sprint plans and retrospective documents to ensure effective team collaboration and continuous improvement.
  • Task Allocation: Allocated tasks to team members, ensuring efficient workload distribution and timely completion of projects
  • Team Handling: Managed team members, providing guidance, support, and mentorship to ensure successful project outcomes.

Education

Bachelor of Engineering - Computer Science

Anand Institute of Higher Technology
Chennai, India
08.2013 - 01.2017

Skills

Software Test Life cycle QA processes

Agile/Waterfall Project Management

JIRA-Bug Tracking and Management

Testrail

Version Control (GitHub)

Postman tool

Sprint Planning and Retrospectives

Customer Support Ticketing Systems (Zendesk)

Cloud Services (AWS)

Accomplishments

  • Recognized as TURBO TESTER for exemplary performance in squashing bugs at Memorang
  • Awarded "STAR OF THE MONTH" for outstanding contribution and lasting performance for FY 20-21(Q2)
  • Worked on special projects and received "STAR OF THE MONTH" in Amazon
  • Awarded with bronze medal for academic excellence in third semester

Timeline

Senior QA Engineer

Memorang Labs Private Limited
12.2021 - Current

Senior Quality Service Associate

Amazon Development Centre
05.2018 - 11.2021

Bachelor of Engineering - Computer Science

Anand Institute of Higher Technology
08.2013 - 01.2017
Vishalakshmi SSenior QA