VISHAL SINGH RATHORE
RATLAM
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
AREA AGENCY MANAGER
MAA KRIPA ASSOSIATE
RATLAM,MANDSAUR,NEEMUCH,JHABUA
01.2022 - Current
- Maintained schedule of class assignments to meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Delivered products to customer locations on time.
- Planned and completed group projects, working smoothly with others.
- Investigated customer complaints related to billing or payment issues.
- Conducted daily reviews of aging reports to identify overdue accounts requiring attention.
- Reached out to customers to discuss late payments and options for remitting amounts due.
Deputy Area Manager
BAJAJ FINANCE LTD
MANDSAUR
12.2018 - 01.2022
- Answered customer questions regarding account discrepancies or problems.
- Reviewed credit records to evaluate customer histories.
- Identified accounts to target for repossession based on careful research and analysis.
- Located new addresses of delinquent customers through research, contacting credit bureaus or by questioning neighbors.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with others to discuss new opportunities.
- Answered 100 calls per shift to assist with customer questions and concerns.
- Completed day-to-day duties accurately and efficiently.
EXICATIVE
CHOLAMANDALAM FINANCE LTD
JHABUA
12.2015 - 12.2018
- Negotiated rates with customers and entered payments into accounting system.
- Spoke with customers to learn reasons for overdue payments and to review terms of credit contract.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Identified opportunities for improved efficiency in the collections process.
- Contacted customers and explained debt management to encourage timely debt payments.
EXICATIVE
MAA KRIPA ASSOSIATE
RATLAM
01.2015 - 12.2015
- Negotiated credit extensions to assist customers in paying overdue accounts.
- Developed collection methods to achieve or exceed company financial goals.
- Analyzed customer data to identify potential areas of improvement within the collections department.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science - BSC(CS)
ROYAL COLLEGE RATLAM
RATLAM05-2018
High School Diploma -
JPS
RATLAM03-2008
Skills
- Performance Analysis
- Staff Training
- Relationship Building
- Resource Allocation
- Cost Control
- Data Management
- Customer Service Management
- Data Analysis
Affiliations
- Teamwork
- Dedication
- Time management
- Work ethic
- Self improvement
- Communication
- Leadership
Timeline
AREA AGENCY MANAGER
MAA KRIPA ASSOSIATE
01.2022 - Current
Deputy Area Manager
BAJAJ FINANCE LTD
12.2018 - 01.2022
EXICATIVE
CHOLAMANDALAM FINANCE LTD
12.2015 - 12.2018
EXICATIVE
MAA KRIPA ASSOSIATE
01.2015 - 12.2015
Bachelor of Science - BSC(CS)
ROYAL COLLEGE RATLAM
High School Diploma -
JPS
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