Vishnu Haridas
Ops Manager
Bangalore Urban
Summary
A start-up culturally fit professional with over 7+ Years with the leading companies in the country, where I worked at the top management level. There, I was responsible for managing all operations and administration related to my team's work, ensuring that everything was either standard or complied with best practices. In addition to ensuring that my team worked effectively and efficiently, I performed market analysis daily to identify opportunities to improve our offering. I'm proud to say that we were recognized as the best team in terms of quality, customer satisfaction and productivity. Seasoned Operations Manager and talented leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, and talent for spotting areas in need of improvement and implementing changes with a strategic approach.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Operations Manager
Even
09.2021 - Current
- Maintain constant communication with management, staff, and the Hospital to ensure proper operations of the organizations
- Handling 5clinics end-to-end operation and 20plus hospital operations including Aster Hospital and Manipal hospital
- Handling procurement for all 5clinics
- Develop, implement, and maintain quality assurance
- Grow the efficiency of existing processes and procedures to enhance and sustain the organization's internal capacity
- Develop, implement, and maintain quality assurance protocols
- Handling escalations.
- Work closely with legal and safety departments to ensure that activities remain compliant
- Updating AMC as per the machine requirement
- Onboarding TPA for clinic revenue
- Highly trained in conflict management and business negotiation processes
- Oversee accounts payable and accounts receivable departments
- Onboarding pharmacy
- Work closely with cx team
- Coordinate with customers
- Onboarding Hospitals
- Onboarding clinics
- Onboarding diagnostic centres.
ORM
Sleepyhead
06.2021 - 09.2021
- Boost SEO
- Improve brand visibility
- Improve Sales
- Monitoring
- Analyzing
- Social media reputation management.
Business Development Manager
Premagic
12.2020 - 06.2021
- Contacting potential clients to establish rapport and arrange meetings
- Planning and overseeing new marketing initiatives
- Researching organizations and individuals to find new opportunities
- Increasing the value of current customers while attracting new ones
- Finding and developing new markets and improving sales
- Attending conferences, meetings, and industry events
- Developing quotes and proposals for clients
- Developing goals for the development team and business growth and ensuring they are met
- Training personnel and helping team members develop their skills.
Operations Coordinator
Coolpex -The best water filter in kuwait
08.2018 - 12.2019
- Assisting with the management of daily operational activities
- Performing administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc
- Managing office supplies and the maintenance of office equipment
- Coordinating the proper allocation of human resources
- Arranging and assisting with the onboarding of new employees
- Assisting with project management by creating assignments, tracking progress, and resolving issues
- Managing internal and external stakeholder relations
- Managing budgets and preparing financial reports for senior management
- Planning and organizing conferences, events, staff training, and employee engagement activities
- Preparing and maintaining operations documents and reports.
OPS Sales Executive
Voonik
08.2015 - 11.2017
- Gsa
GSA
Starwood Hotels & Resorts Worldwide, Inc.
01.2014 - 02.2015
- GSA
GSA
Abad Group of Hotels
06.2014 - 12.2014
Education
Bsc -
Kerala University, Thiruvananthapuram
03.2011 - 12.2014
Naipunnya school of management, HOTEL MANAGEMENT BSC - undefined
Naipunnya Institute of Management and Information Technology, Pongam
01.2011 - 01.2014
Skills
Pre-launchundefined
Timeline
Operations Manager
Even
09.2021 - Current
ORM
Sleepyhead
06.2021 - 09.2021
Business Development Manager
Premagic
12.2020 - 06.2021
Operations Coordinator
Coolpex -The best water filter in kuwait
08.2018 - 12.2019
OPS Sales Executive
Voonik
08.2015 - 11.2017
GSA
Abad Group of Hotels
06.2014 - 12.2014
GSA
Starwood Hotels & Resorts Worldwide, Inc.
01.2014 - 02.2015
Bsc -
Kerala University, Thiruvananthapuram
03.2011 - 12.2014
Naipunnya school of management, HOTEL MANAGEMENT BSC - undefined
Naipunnya Institute of Management and Information Technology, Pongam
01.2011 - 01.2014
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