VISHNU M. R
RPA/UiPath
Trivandrum
Summary
Experienced AR associate with a strong background in medical billing, insurance verification, and claims management. Has nearly two years of experience in RPA, specifically utilizing UiPath for automation solution design and implementation. Knowledgeable in RPA principles and bot development, eager to apply expertise to drive business growth, enhance efficiency, and improve customer satisfaction. Committed to staying up-to-date on the latest automation trends for optimal results.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
AR Associate
GUIDEHOUSE INDIA PRIVATE LTD
02.2020 - Current
- Review the claim allocated and check status by calling the payer or through IVR /Web Portal
- Adhere to RCM information security guidelines
- Assisted RPA team during automation of a benefit verification software
- Work closely with IT, business analysts, and other stakeholders to align RPA solutions with business objectives
- Assist the RPA team in various tasks, providing support and contributing to the successful implementation of automation projects
RPA Training
All Pro Training
11.2024 - 01.2025
- Gained hands-on experience in Uipath software, increasing proficiency and expanding technical skill set.
DEXPRO INNOVATIONS
11.2023 - 02.2024
- Gaining hands-on experience in UiPath Tool- Robotic Process Automation
- Created Bot- 'Employee Reference Assistance' and 'Bot for Verifying Eligibility'
Front Office Executive
HELIOS PVT LTD
02.2018 - 05.2019
- Build and maintain strong relationships with customers through regular communication and personalized service
- Address customer inquiries, concerns, and complaints promptly and professionally, ensuring high levels of satisfaction
- Develop and implement strategies to retain customers and reduce churn rates
- Gather customer feedback through surveys, interviews, and direct interactions, using it to improve products and services
Education
BACHELOER'S DEGREE -
IGNOU UNIVERSITY
01.2013 - 01.2015
AIRCRAFT MAINTENANCE ENGINEERING - undefined
CCAT
01.2008 - 01.2012
Skills
- Project Management
- UiPath Studio
- Python coding
- Complex problem solving
- Strategic planning
Certification
Guvi Certification for UiPath Completion
Personal Information
- Date of Birth: 05/16/90
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
RPA Training
All Pro Training
11.2024 - 01.2025
DEXPRO INNOVATIONS
11.2023 - 02.2024
AR Associate
GUIDEHOUSE INDIA PRIVATE LTD
02.2020 - Current
Front Office Executive
HELIOS PVT LTD
02.2018 - 05.2019
BACHELOER'S DEGREE -
IGNOU UNIVERSITY
01.2013 - 01.2015
AIRCRAFT MAINTENANCE ENGINEERING - undefined
CCAT
01.2008 - 01.2012
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