Vishnu Mohan Thummala

· Managed a portfolio of US-based customer accounts, overseeing end-to-end collections and accounts receivable activiti

· Conducted proactive follow-ups on outstanding invoices through calls and emails, aligned with US business hours

· Analyzed aging reports (30/60/90+ days) to identify delinquent accounts and prioritize collection efforts

· Partnered with US clients to resolve billing discrepancies and drive timely payment resolutions

· Handled high-volume inbound and outbound calls with US customers, ensuring professional and effective communication

· Negotiated payment plans and settlement agreements while preserving strong customer relationships

· Collaborated cross-functionally with sales, billing, and finance teams to resolve account issues and disputes

· Ensured compliance with US collections regulations and internal company policies

· Managed escalations and complex dispute cases with a solution-oriented approach

Credit Management

· Evaluated customer creditworthiness through detailed analysis of financial statements, credit reports, and historical payment behavior

· Established and periodically reviewed credit limits and payment terms in alignment with risk assessments and organizational policies

· Monitored customer accounts to identify potential credit risks and implemented proactive mitigation strategies

· Conducted regular credit reviews to ensure data accuracy and minimize exposure to bad debts

· Assessed financial risk and identified high-risk accounts, enabling timely preventive actions

· Implemented effective credit control measures to reduce overdue balances and overall bad debt exposure

· Collaborated with sales teams to support business growth while maintaining strong risk management practices

· Recommended credit hold or release decisions based on ongoing account performance and risk evaluation

· Released customer orders after validating outstanding invoices and available credit limits, ensuring compliance with credit policies

· Reviewed customer credit profiles using internal tools/reports (e.g., Remier, SCIA) and supported credit limit enhancements based on WBG/T assessments and risk evaluation

· Ensured strict adherence to internal credit policies and relevant regulatory requirements

· Maintained comprehensive documentation for credit approvals, reviews, and audit purposes

· Supported internal and external audits by providing accurate and timely credit-related data

• Cultivated strong client relationships to clarify invoices, facilitating timely payments
• Chasing of any outstanding debtor balances and ensuring that all amounts are paid in line with payment terms
• Resolving all internal and external issues raised around outstanding invoices
• Raised invoices according to client-approved efforts, ensuring accurate billing aligned with project management submissions
• Applied payments to each invoice based on client details.
• Ensure all payments are matched to the respective invoices
• Raising the credit notes against the rejected invoices for any reason by thoroughly checking the reason to substantiate the reason given
• Processed purchase orders from sales and project teams to ensure timely fulfillment.
• Developed weekly and month-end reports on unapplied and unmatched transactions to support financial reconciliation
• Created general ledger reports to track financial transactions and account balances.
• Executed journal entries for refunds, write-offs, and short payments

• Ensure all payments are matched to the respective invoices
• Posted payments and resolved short or over payment discrepancies.
• Prepared month-end unapplied and unmatched report to support financial reconciliation.
• Compiled general ledger report for financial analysis.
• Identified challenges and collaborated with client to prevent payment delays.
• Handling collections for EMEA entity and Logistyx US, UK and Canada.