Vishnu Prasad Nair
Cochin
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Overview
10
10
years of professional experience
Work History
Freelancer
Freelance work
Chennai
07.2014 - 09.2018
- Worked with clients to review ideas from sketches to finalize concepts.
- Met frequently with clients to gain understanding of goals and service needs.
- Designed logos, brochures, flyers, banners, and other promotional materials.
- Provided technical support by troubleshooting Hardware and software issues.
Head of Sales and Marketing
SRI ENTERPRISES
Ernakulam
11.2018 - Current
- Drafted reports summarizing key findings from market research activities.
- Provided guidance on best practices in customer service management.
- Developed and implemented sales and marketing strategies to increase revenue.
- Analyzed customer data to identify trends in buying habits.
- Built strong relationships with clients through regular communication and follow-ups.
- Directed staff to create effective sales presentations that delivered maximum impact.
- Conducted regular market research surveys to gather feedback from customers, prospects about their needs, wants, expectations.
- Worked closely with clients to identify needs and challenges and provided solutions-oriented campaign themes.
- Evaluated leads obtained through direct referrals, lead databases and cold calling.
- Developed marketing strategies based on corporate objectives and market trends.
- Negotiated with vendors to obtain most cost-effective pricing for product distribution.
Education
Bachelor of Engineering - Electronics And Communication Engineering
ACSEMHSS
Ernakulam06-2014
Skills
- Project Management
- Content Writing
- Mobile App Development
- Online Tutoring
- Customer Support
- Organizational Skills
- Problem-Solving
- Team Building
- Experience in Leadership
- Excellent Communication
- Business Development
- Relationship Building
- Multitasking
- Effective Communication
- Decision-Making
Languages
Malayalam
First Language
English
Advanced
C1
Hindi
Proficient
C2
Tamil
Proficient
C2
Gujarati
Upper Intermediate
B2
Timeline
Head of Sales and Marketing
SRI ENTERPRISES
11.2018 - Current
Freelancer
Freelance work
07.2014 - 09.2018
Bachelor of Engineering - Electronics And Communication Engineering
ACSEMHSS