Vishwa Lakshmi
Technical Writer
Cuddalore
Summary
Detail oriented Technical Writer with 4 years of experience in crafting clear, concise, and comprehensive documentation for both technical and non-technical audiences. Expertise in producing user-friendly materials, including Installation and Operation Manuals, Data Sheets, Catalogues, Safety Guides, Training Materials, Service Checklists, and Application Notes across diverse sectors such as Wind Energy, Power Quality, and Energy Management. Proven ability to collaborate effectively with engineers, subject matter experts, and product teams to ensure documentation accuracy and clarity. Committed to enhancing user understanding and experience through meticulous attention to detail and a focus on audience needs.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Technical Documentation Engineer-Junior
SATEC Pvt Ltd
09.2023 - 04.2026
- Creation of detailed installation and operation manuals, application notes, data sheets, catalogs, etc.
- Ability to translate electrical diagrams, schematics, and blueprints into clear, understandable documentation.
- Proficient in tools like Microsoft Visio, Microsoft Word, Figma, Adobe Acrobat, and Adobe InDesign.
- Familiarity with documentation management systems like Jira, SharePoint, and Monday.com.
- Ensuring that all documentation is error-free, consistent, and aligns with company standards.
- Conducting thorough reviews and revisions to ensure clarity, accuracy, and completeness.
- Collaborate with engineers to create or update electrical schematics, circuit diagrams, and block diagrams.
- Ensure diagrams are clear and support the documentation, including proper labeling, annotations, and symbols in compliance with standards.
- Regularly review and update existing documentation to reflect changes in electrical systems, new technologies, or regulatory updates.
- Migrated the documents from another language (Hebrew) to a global language (English), and also followed the client’s standards.
- Implement version control to track revisions and maintain consistency across documentation.
- Domain: Power Quality and Energy Management Solutions.
Technical Documentation Engineer-Trainee
ENABL Engineering Pvt Ltd
06.2022 - 09.2023
- Responsible for creating and maintaining various types of documentation, such as product, safety, commissioning, transportation, and service checklists.
- Use content development standards, and follow company standards and principles to develop user assistance.
- Work on the pilot projects as per the customer requirements.
- Quality check of the documents created by a fellow technical writer.
- Understand the product and/or new functionality to be able to document it.
- Migrated the documents from another language (Danish, Chinese) to a global language (English), and also followed the client’s standards.
- Provided clear callouts, illustrations for engineering drawings, and product images for easy understanding.
- Completing the task and reporting to the 1st-level manager.
- Domain: Wind Energy.
- Accolades: Trained newly joined team members, provided knowledge transfer, and ensured a smooth transition.
- I received appreciation from clients in Denmark.
- Course: Introduction to Six Sigma, SkillUp-2.
Graduate Engineer Trainee -Customer Quality, Customer Complaints & SCM
KONE Corporation - India Supply Unit
02.2022 - 05.2022
- Handling of External Customer Complaints for all Indian Market & South Asia. Action closure through the 8D approach and CA process.
- Ensuring product availability against MRP, and new product development according to the stakeholders' requirements.
- Handling warranty feedback for new elevator business and replacement process documentation.
- Preparing the Engineering BOM in SAP and releasing the Production Order and Purchase Order to the concerned stakeholders.
- Responsible for closing allocated warranty claims within the stipulated time and reporting to the first-level manager.
- Supporting the delivery process and follow-ups.
- Monitor the progress and effectiveness of corrective and preventive actions.
- Intensively worked on identifying the root cause of the product failure and coordinating with relevant teams for development.
- Support to release the field letter and retrofits for the Chronicle issues identified, and actions have to be implemented for the previously affected jobs to enhance quality.
- Domain: Elevators, Escalators, & Auto Walk
- SAP Report Handling: Customer Complaints Validation Reporting - Quality Module.
- Material resource planning for customer complaints - MM module.
- Accolades: Safety Committee member, ERP core member.
Education
Bachelor of Engineering - Electrical and Electronics
Panimalar Engineering College
Chennai, India07-2021
Skills
Technical Writing & Documentation
Installation & Operation Manuals
Data Sheets & Product Catalogs
DITA Documentation Framework
Electrical Schematics & Diagrams
Document Design & Layout
Editing & Proofreading
Cross-Functional Collaboration
Version Control & Documentation Management
Timeline
Technical Documentation Engineer-Junior
SATEC Pvt Ltd
09.2023 - 04.2026
Technical Documentation Engineer-Trainee
ENABL Engineering Pvt Ltd
06.2022 - 09.2023
Graduate Engineer Trainee -Customer Quality, Customer Complaints & SCM
KONE Corporation - India Supply Unit
02.2022 - 05.2022
Bachelor of Engineering - Electrical and Electronics
Panimalar Engineering College
Tools
- Microsoft Word
- Microsoft Visio
- Figma
- Adobe InDesign
- Adobe Acrobat
- SharePoint
- Jira
- Monday.com
- SAP
Declaration
I declare that the information presented in this resume is true and correct to the best of my knowledge.
Place: Cuddalore
Yours Truly,
(VISHWA LAKSHMI T)