Chirag TL
Bangalore
Overview
1
1
year of professional experience
1
1
Certification
Work History
Seller Support Associate
Amazon
Bangalore
07.2024 - Current
- Provided technical support to Amazon sellers via email and chat.
- Partnered with software development teams to provide feedback and make improvements to existing tools and processes.
- Diagnosing and resolving issues: Identifying technical, operational, system, and process issues, and proposing solutions.
- Communicating effectively: Demonstrating clear, professional written and oral communication.
- Working independently: Being able to work independently while using departmental resources, policies, and procedures.
- Developing internal documentation, creating internal documentation, to improve processes.
Education
Bachelor's of Engineering - Computer Science
Channabasaveshwara Institute of Technology
Tumkur06-2023
Skills
- Technical support
- Documentation creation
- Internal training
- Problem solving
- Effective communication
- Software feedback
- Issue resolution
- Data analysis
- Time management
Certification
- Completed java full stack training.
Accomplishments
- Represented Visvesvaraya Technological University at All India University cricket Tournament
Languages
English
First Language
Hindi
Elementary (A2)
A2
Timeline
Seller Support Associate
Amazon
07.2024 - Current
Bachelor's of Engineering - Computer Science
Channabasaveshwara Institute of Technology