Vishwajeet Kumar
Noida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Senior Insurance Associate
MetLife GOSC
01.2022 - 03.2024
- Handle and administer claims Regarding LTD (Long Term disability)
- Contributed to business development efforts by identifying new opportunities and cultivating relationships with prospective clients.
- Improved customer satisfaction by addressing and resolving complex insurance claims in a timely manner.
- Evaluated claim submissions for accuracy and completeness before forwarding them to the appropriate departments for processing.
- Calculated adjustments, premiums and refunds.
Process Developer
Genpact India Pvt. Ltd
01.2018 - 01.2022
- Evaluated potential risks associated with proposed changes to existing processes, proposing mitigation strategies when necessary.
- Developed new processes for increased production capacity and improved product quality.
- Established standard operating procedures for consistent process execution and easy knowledge transfer among team members.
- Enhanced process efficiency by identifying bottlenecks and implementing optimization strategies.
- Mentored junior team members in best practices for process development, fostering a culture of continuous learning and improvement.
Education
BBA - Business Management
Guru Jambheshwar University of Science And Technology
Hisar, IndiaSkills
- Insurance regulations knowledge
- Compliance Monitoring
- Performance Tracking
- Claims Management
- Data Interpretation
- Policy analysis
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Critical Thinking
- Active Listening
- Decision-Making
- Claims Processing
- Microsoft Office
- Documentation skills
- Data Entry
- Claims adjustment
- Medical Terminology
- Excellent administrative abilities
- Reporting skills
- Coverage Determination
- Insurance Coverage Verification
- Financial Transactions
- Payment and Investigation Escalations
Accomplishments
- Established new claim processing techniques, resulting in a 10% increase in overall team productivity.
- Implemented a weekly training program for new hires, boosting their productivity by 20% in just 3 months.
- As an Insurance Claims Processor, managed the processing of 6+ insurance claims daily with a 99% accuracy rating.
Languages
English
Hindi
Certification
- LOMA level 1 Certified.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Software
MS Office
Timeline
Senior Insurance Associate
MetLife GOSC
01.2022 - 03.2024
Process Developer
Genpact India Pvt. Ltd
01.2018 - 01.2022
BBA - Business Management
Guru Jambheshwar University of Science And Technology
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