Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Interests
Additional Information
Timeline
Generic

Vishwajit Bagayatkar

Team Leader - ATM Cash Management
Flat No. 302, Shashwat Park, Opp. Deepali Park, Manjarli, Badlapur,MH

Summary

Enthusiastic Team Leader with over 08+ years of experience in ATM sector, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of to do list and customer servicing and team handling and training in versatile departments. Motivated to learn, grow and excel in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

3
3
Languages
2
2
Certifications
15
15
years of post-secondary education
11
11
years of professional experience

Work History

Team Leader for Cash Operations & PM Analyst

NCR
Mumbai, Maharashtra
10.2013 - Current
  • Built strong relationships with customers through positive attitude and attentive response.
  • Led team of 05 members while providing exceptional customer service.
  • Guiding team member / new hire & train them for process or help them to know process well and perform their task hassle free.
  • Analyzing / forecasting cash requirement of SBI MS ATMs / Cash point through automated (Excel based) tool & some manual checks/intervention (Like triggering, pre-replenishment ratio, forecast adjustment, capacity adjustment, buffer % & stock in day).
  • Worked for Cost Saving factor - Sunday / holiday, Additional / 02nd loading, normal CIT Trips / Slab, cash out & cassette faulty/slot not working cases.
  • Planned, managed and directed soil currency replacement, multi tailed notes, replacement of currency cassettes, penalty to CRA vendor to increase revenue and reduce costs through SLA analysis.
  • Coordinated weekly/monthly/quarterly meetings with Service Account Manager (Internal), Customer (Bank) and Cash replenishment agency (CRA) external groups for process improvement with all levels of management.
  • Presentation of monthly cash flow statements/and progress of account in PPT and Pie-Charts.
  • Proactively detect and prevent future problems/incidents and initiate Problem Management process to allow quicker diagnosis and resolution.
  • Prepare statistics, KPI and trend reports for use in problem management process. Identify problems through review and focus on optimizing processes.
  • Coordinate, convene and facilitate major incident and problem review meetings.
  • Ensure that problem management information reflects accurate errors and is complete.
  • Maintain comprehensive understanding of all aspects of product delivery and operations ATM uptime Management for MS customer.

Service Tax Representative ( Excise Dept.)

Cipla Limited
Mumbai, Maharashtra
12.2011 - 09.2012
  • Assisted and consulted queries of service tax.
  • Clear online payment & refund/rebate claim of service tax.
  • Services tax billing in software & co-operate with units & LL for their queries.
  • Completed service tax payment & rebate filing to ensure compliance with relevant excise government regulations.

Site Supervisor

Goyal Builders Pvt. Ltd.
Mumbai, Maharashtra
10.2008 - 11.2011
  • Oversaw entire building turnover process, enhancing communication between all construction management to facilitate smooth completion.
  • Administered budget, tracked expenses and documented changes.
  • Completed accurate material and labor estimates for jobs with Rs. 5 lacs + budgets.
  • Sourced suppliers and purchased necessary materials for work.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Maintained zero site accidents and lost work days for throughout years.
  • Initiated onsite safety program and properly trained all team members, decreasing injuries by 100%.
  • Developed work schedules for all team members to maximize shift coverage.

Education

Bachelor of Commerce - Accounting And Finance

Dr. T.K. Tope Night College, Mumbai
Mumbai
04.2005 - 03.2008

Associate of Commerce -

Sharadashram Vidyamandir Jr. College
Mumbai
04.2003 - 03.2005

High School Diploma -

Prabhadevi Municipal School
Mumbai
04.1993 - 03.2003

Skills

    Team leadership and coaching

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Certification

Advance Diploma in Computer Application & Graphics. MS-CIT.

Accomplishments

  • Certificate of Recognition :- Continues Customer Dedication Q2’18.
  • Certificate of Recognition :- Rising Star - Q2’17.
  • Participate in Indian Education Society Certified Competition in Math’s & General Knowledge received second grade & third grade.
  • Participated in Company (NCR) Cricket & Football competition.
  • Participated in Company (Cipla Ltd.) Cricket Competition and received applauds.
  • Participate from school in State Level Cricket Competition and received applauds.
  • Participated in College cricket & kabbadi competition and received applauds.

Interests

Watching Discovery & Animal Planet & Nat geo

Sports - Cricket & Football & Trekking

Travelling

Listening to Music, Watching Web Series

Additional Information

Declaration :-

I here by declare that above information is correct to the best of my knowledge and belief.

(Vishwajit Bagayatkar)

Timeline

Team Leader for Cash Operations & PM Analyst

NCR
10.2013 - Current

Service Tax Representative ( Excise Dept.)

Cipla Limited
12.2011 - 09.2012

Site Supervisor

Goyal Builders Pvt. Ltd.
10.2008 - 11.2011

Advance Diploma in Computer Application & Graphics. MS-CIT.

04-2008

Bachelor of Commerce - Accounting And Finance

Dr. T.K. Tope Night College, Mumbai
04.2005 - 03.2008

Undergone training in financial accounting packages in Tally 9 versions.

04-2005

Associate of Commerce -

Sharadashram Vidyamandir Jr. College
04.2003 - 03.2005

High School Diploma -

Prabhadevi Municipal School
04.1993 - 03.2003
Vishwajit BagayatkarTeam Leader - ATM Cash Management