Vishwanath Iyer
Talent & HR Operations
Mumbai
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Talent & HR Operations Manager
Accenture Solutions Pvt Ltd
Mumbai
05.2013 - Current
- Managed operations effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved operational goals by developing and executing strategic plans and performance metrics.
Education
Bachelors Of Commerce - Bachelors of Commerce
Mumbai University
Mumbai 06.2010 - 04.2013
Skills
Strategic Planning
Business Administration
Operations Management
Business Development
Team Leadership
Project Management
Key Performance Indicators
Cross-Functional Teamwork
Teamwork and Collaboration
Managing Operations and Efficiency
Problem-Solving
Business Analysis and Reporting
Accomplishments
- Supervised team of 40 staff members.
- Collaborated with team of 4 in the development of mini Bot to automate few, processes.
Timeline
Talent & HR Operations Manager
Accenture Solutions Pvt Ltd
05.2013 - Current
Bachelors Of Commerce - Bachelors of Commerce
Mumbai University
06.2010 - 04.2013