Vishwanath Sharanappa

• Manage a large operations team of ~2400 staff across multiple geographies with an overall Annual operating budget of $56 mn.
• Build Own Operate (BOO) CET teams across all GBS locations ie., India, Tianjin and Poland that support CDD execution for CCIB business for 30+ markets.
• Create a culture of innovation and transformation - Encourage - questioning status quo, elimination, automation and digitization
• Continuously work on the expansion of the scope of CET including more processes and business segments, geographies supporting right shoring approach.
• Employ, engage and retain high quality people with succession planning for critical roles and appropriate recognition and reward for high performance / potential
• Develop awareness of business changes, predict challenges and identify opportunities to optimise people & processes and add value to client & frontline
• Proactively manage risks and establish/ monitor controls to improve the overall state of the risk management and operating framework globally.

• Oversee and manage CDD execution function for multiple regions/countries to ensure effective delivery on behalf of Global Asset Managers and Relationship Managers
• Ensure quality of the CDD portfolio is maintained within acceptable parameters as defined by Group CDD policies and guidelines, Local Country FCC standards and business strategy
• Spearhead the delivery of CET change projects, improvement, remediation activities supported
• Continuously work on the expansion of the scope of CET including more processes and business segments, geographies supporting right shoring approach.
• Ensure adequate training for all staff executing relevant processes & foster cross-training of staff across managed areas to improve fungibility
• Responsible for delivering effective governance for GBS CET in compliance with applicable internal policies and external laws and regulations

• Leading a team of 350+ KYCS experts and management staff supporting EMEA KYC for new client on-boarding, periodic reviews, remediation and trigger even management for Global Banking & Market and Commercial banking clients.
• Establish strong production governance, risk management and change capability to meet all production and quality KPI’s. Responsible for oversight and governance of the offshore operations and service delivery for EMEA team.
• Provide tactical and strategic solutions to ongoing operational issues and change management projects.
• Establish excellent relationship with global stakeholders including Banking Middle office, Financial Crime Control, Relationship managers and policy teams to deliver regulatory programme and increase profitability.

Multiple roles in Client Due Diligence, Payments and Cash Management and Customer service across multiple locations and geographies covering both People Leadership and Individual contributor roles.