Vishwas A U

• Handled inbound operations, ensuring smooth unloading, segregation, and inward processing of daily stocks.

• Guided and coordinated with supervisors and ground teams to maintain operational efficiency and achieve daily targets.

• Monitored vehicle ETA, tracked vendor vehicles and CC vehicles, and ensured timely arrivals to avoid delays in processing.

• Performed quality checks for fruits and vegetables before inward to maintain freshness and company standards.

• Verified GRN (Goods Receipt Note) for all received stocks, ensuring accuracy and timely system updates.

• Prepared and shared EOD (End-of-Day) reports with relevant stakeholders.

• Managed B2B dispatch operations, ensuring proper packing, documentation, and on-time delivery.

• Created and mailed invoices for dispatched orders, coordinating with finance and client teams when required.

• Ensured smooth and efficient hub operations to meet daily operational targets.

• Managed and supervised the team for optimal performance.

• Monitored hourly performance and implemented corrective actions when needed.

• Closed customer escalations, including social media queries, within timelines.

• Maintained 100% inbound zero clearance on a daily basis.

• Planned routes based on load, priority, and delivery targets.

• Ensured accurate end-of-day shipment tracking and status updates.

• Handled Gate-In and Gate-Out processes for all vehicles.

• Motivated and coached team members to maintain high performance.

• Performed daily shipment reconciliation with 100% accuracy.

• Conducted daily COD reconciliation without discrepancies.

• Prevented shipment loss through strict monitoring and process adherence.

• Managed end-to-end Inbound & Outbound operations.

• Ensured daily delivery note submission to the commercial team.

• Handled B2B & B2C operations efficiently.

• Oversaw Fruits & Vegetables (F&V) receiving, quality, and dispatch.

• Maintained vehicle management, routing, and trip planning.

• Involved in bill creation, routing, and order segregation.

• Performed accurate route mapping for smooth delivery flow.

• Conducted daily inventory audits for stock accuracy.

• Assigned tasks to floor executives (lotting, receiving, QC, loading) and ensured proper space management.

• Managed cash handling and reconciliation.

• Managed daily café operations including staff scheduling, cash handling, and customer service.

• Trained and supervised baristas to maintain CCD service and quality standards.

• Handled inventory, stock replenishment, and vendor coordination.

• Ensured hygiene, store maintenance, and compliance with CCD SOPs.

• Achieved sales targets through upselling, promotions, and efficient café management.