Vishwas George
Bangalore
Summary
A Quality & Food Safety professional with 16+ years of experience in Dairy and Bakery industry focused on first time right delivered & design quality leading to customer satisfaction
Overview
16
16
years of professional experience
1
1
Certification
Work History
Group Manager – Corporate Quality Assurance
Britannia Industries Ltd
Bangalore
04.2023
- Handling overall corporate quality assurance of Bread, Dairy, Croissant & Juice categories
- Lead Quality, Food Safety & Regulatory system implementation and compliance
- Capability building across all units towards quality and food safety improvement
- Sustain technical support to R&D and other stakeholders towards product development, pre-commercial trials, plant assessments, specification built-up and product launches
- Drive quality culture improvements in plants through American Institute of Baking (AIB) certification audits
- Develop Strategy roadmap for the company towards quality and food safety improvements.
Senior Manager - Corporate Quality Assurance
Britannia Industries Ltd
Bangalore
05.2019 - 03.2023
- Led the development of Quality & Food Safety management systems for Dairy (Cheese, UHT Drinks, Ghee, Coconut Water) & Adjacency (Bread and Croissant) business
- Ensured all units are in compliance to regulatory and internal quality system specifications
- Established monitoring mechanisms for effective review of key metrics related to quality compliance
- Led quality capability building across units through trainings
- Rendered technical support to R&D and other stakeholders towards product development, pre-commercial trials, plant assessments, specification built-up and launches
- Drove units towards preparedness for American Institute of Baking (AIB) certification audits
- Provided technical support for new dairy plant setup mainly lab and plant layout designing, vendor lists for tender preparation, equipment planning, quality system implementation and capability building roadmap, manpower recruitment
- Led quality system interfacing for cheese as part of joint venture between Britannia & BEL (Laughing Cow) at Britannia’s state of art dairy plant at Ranjangaon.
Deputy Manager - Quality Assurance
Kaira District Cooperative Milk Producers Union Ltd
Anand
10.2017 - 04.2019
- Maintained open communication with all departments to address the identification of food safety and quality issues and continuous improvement opportunities
- Ensured compliance with applicable food safety regulatory requirements
- Liasioned with Governmental / non-governmental audit agencies like EIA, FSSAI, BIS, Halal for renewal of licenses, audit compliances
- Monitored manufacture and dispatch of Amul cheese, paneer and whey powder as per prescribed quality standards, SOPs and legal requirements
- Reviewed reports regarding regulatory, consumer feedback, internal and third party audits, sanitation violations, pest control, process parameters and ensured corrective actions on a timely basis
- Lead risk assessment analysis throughout the plant and minimized losses
- Provided training in the area of food safety, regulatory compliance, and quality management system to the target group
- Drove the internal projects, developed SOPs, training materials, developed vendor relationships and contracts for pest control.
Quality Assurance Technologist
Concord Confections Inc.
Vaughan
10.2016 - 09.2017
- Ensured quality during production of gum base and packaging of sweet/sour bubble gums in wraps or as balls in bulk, candies and wax molded products as per specifications
- Coordinated and documented the receipt of certificate of analysis (COA) of raw material ingredients from suppliers and informed the purchase for follow-ups in case of pending COA’s
- Prepared monthly net weight / ATP swabbing graphical summary reports along with deviations
Deputy Manager - Quality Assurance
Gujarat Cooperative Milk Marketing Federation Ltd
Bengaluru
10.2015 - 06.2016
- Led day-to-day quality operations of dairy plants in South India and supervised a team of 6 officers engaged in procurement of raw materials, manufacturing, analytical testing, audits, logistics and marketing of fresh and fermented dairy products, UHT Milk and Ice-cream
Assistant Manager - Quality Assurance
Gujarat Cooperative Milk Marketing Federation Ltd
Mahesana/Delhi
10.2011 - 09.2015
- Executed the setup of first pilot corporate quality lab for market sample testing at Delhi
- Interviewed and recruited quality staff for member affiliated plants in J&K union
- Invited speaker for delivering lecture on “Quality Problems Encountered in Ice-Cream Industry” at Vidya Dairy
- Gained experience in wide portfolio of products like butter, sweetened condensed milk & bottled flavoured milk
Senior Executive - Quality Assurance
Gujarat Cooperative Milk Marketing Federation Ltd
Ahmedabad
07.2007 - 09.2011
- Managed a team of 11 employees responsible for sample collection, quality checks on raw material and finished products
- Accounted for QA budget/cost management and performance appraisals
- Developed quality assurance plans, monitored GMP’s, verified CCP’s, communicated product and process improvements to management periodically in the role of HACCP coordinator and Internal Food Safety Auditor
- Gained experience in wide portfolio of products like milk, butter milk, ice-cream, UHT milk/cream/flavoured milk, ghee & milk powders
Education
Ph.D. - Dairy Chemistry
National Dairy Research Institute
Karnal06-2007
Master of Science - Dairy Chemistry
National Dairy Research Institute
Karnal06-2004
Bachelor of Technology - Dairy Science and Technology
Kerala Agricultural University
Thrissur02-1998
Skills
- Quality Assurance & Food Safety
- Regulatory Compliance
- Product Innovation & Renovation
- Audits, Inspections & Compliance
- Laboratory Operations
- Budgeting & Cost Control
- Performance Management
- Process Excellence
- Supplier Quality
- Data Analysis & Presentation
- Documentation & Reporting
Certification
- Britannia Manager Certification Program (2023)
- Lean Six Sigma Green Belt Certification from Henry Harvin (2022)
- Master Class Certification in Pest Management in a Food Safety Program (2022)
- Lead Auditor – Quality Management Systems, EQMS (2020)
- HACCP : A State of the Art Approach to Food Safety (2017)
Personal Information
D-602, Foyer Infinity, Pattandur Agrahara, Near ITPL Back Gate, Whitefield, Bangalore, Karnataka, India-560066
Date of Birth: 10/10/1979
Trainings
- Complaint Handling-ISO 10002:2018, DNV (2021)
- Internal Training on AIB standards and auditing (2019)
- Internal Auditor Training on ISO 450001:2018, Bureau Veritas (2018)
- Tools of Quality Management, Institute of Rural Management (2018)
- Management Development Program on Team Building, Institute of Rural Management (2014)
- GFSI Global Markets Basic Level Requirements for Food Manufacturing, SSAFE/ Michigan State University (2012)
- Internal Auditor Training on Food Safety Management System, Det Norske Veritas (2010)
- Total Quality Management and HACCP (2008)
Accomplishments
- Chairman’s Club Award for Aseptic PET Dairy Drinks Launch (2023)
- RDQ Functional Award – Winner in Quality by Design Category (2022)
- Certificate of Leadership for Best Kaizen for Laboratory Project completion (2012)
- Certificate of Leadership for Second Best Kaizen for New Product Development (2009)
- Certificate of Leadership for Best Kaizen for New Product Development (2008)
Languages
English
First Language
Hindi
Proficient (C2)
C2
Malayalam
Advanced (C1)
C1
Timeline
Group Manager – Corporate Quality Assurance
Britannia Industries Ltd
04.2023
Senior Manager - Corporate Quality Assurance
Britannia Industries Ltd
05.2019 - 03.2023
Deputy Manager - Quality Assurance
Kaira District Cooperative Milk Producers Union Ltd
10.2017 - 04.2019
Quality Assurance Technologist
Concord Confections Inc.
10.2016 - 09.2017
Deputy Manager - Quality Assurance
Gujarat Cooperative Milk Marketing Federation Ltd
10.2015 - 06.2016
Assistant Manager - Quality Assurance
Gujarat Cooperative Milk Marketing Federation Ltd
10.2011 - 09.2015
Senior Executive - Quality Assurance
Gujarat Cooperative Milk Marketing Federation Ltd
07.2007 - 09.2011
Ph.D. - Dairy Chemistry
National Dairy Research Institute
Master of Science - Dairy Chemistry
National Dairy Research Institute
Bachelor of Technology - Dairy Science and Technology
Kerala Agricultural University