Vishwas George
Bangalore
Summary
A Quality & Food Safety professional with 16+ years of experience in Dairy and Bakery industry focused on first time right delivered & design quality leading to customer satisfaction
Overview
16
16
years of professional experience
1
1
Certification
Work History
Group Manager – Corporate Quality Assurance
Britannia Industries Ltd
Bangalore
04.2023
- Handling overall corporate quality assurance of Bread, Dairy, Croissant & Juice categories
- Lead Quality, Food Safety & Regulatory system implementation and compliance
- Capability building across all units towards quality and food safety improvement
- Sustain technical support to R&D and other stakeholders towards product development, pre-commercial trials, plant assessments, specification built-up and product launches
- Drive quality culture improvements in plants through American Institute of Baking (AIB) certification audits
- Develop Strategy roadmap for the company towards quality and food safety improvements.
Senior Manager - Corporate Quality Assurance
Britannia Industries Ltd
Bangalore
05.2019 - 03.2023
- Led the development of Quality & Food Safety management systems for Dairy (Cheese, UHT Drinks, Ghee, Coconut Water) & Adjacency (Bread and Croissant) business
- Ensured all units are in compliance to regulatory and internal quality system specifications
- Established monitoring mechanisms for effective review of key metrics related to quality compliance
- Led quality capability building across units through trainings
- Rendered technical support to R&D and other stakeholders towards product development, pre-commercial trials, plant assessments, specification built-up and launches
- Drove units towards preparedness for American Institute of Baking (AIB) certification audits
- Provided technical support for new dairy plant setup mainly lab and plant layout designing, vendor lists for tender preparation, equipment planning, quality system implementation and capability building roadmap, manpower recruitment
- Led quality system interfacing for cheese as part of joint venture between Britannia & BEL (Laughing Cow) at Britannia’s state of art dairy plant at Ranjangaon.
Deputy Manager - Quality Assurance
Kaira District Cooperative Milk Producers Union Ltd
Anand
10.2017 - 04.2019
- Maintained open communication with all departments to address the identification of food safety and quality issues and continuous improvement opportunities
- Ensured compliance with applicable food safety regulatory requirements
- Liasioned with Governmental / non-governmental audit agencies like EIA, FSSAI, BIS, Halal for renewal of licenses, audit compliances
- Monitored manufacture and dispatch of Amul cheese, paneer and whey powder as per prescribed quality standards, SOPs and legal requirements
- Reviewed reports regarding regulatory, consumer feedback, internal and third party audits, sanitation violations, pest control, process parameters and ensured corrective actions on a timely basis
- Lead risk assessment analysis throughout the plant and minimized losses
- Provided training in the area of food safety, regulatory compliance, and quality management system to the target group
- Drove the internal projects, developed SOPs, training materials, developed vendor relationships and contracts for pest control.
Quality Assurance Technologist
Concord Confections Inc.
Vaughan
10.2016 - 09.2017
- Ensured quality during production of gum base and packaging of sweet/sour bubble gums in wraps or as balls in bulk, candies and wax molded products as per specifications
- Coordinated and documented the receipt of certificate of analysis (COA) of raw material ingredients from suppliers and informed the purchase for follow-ups in case of pending COA’s
- Prepared monthly net weight / ATP swabbing graphical summary reports along with deviations
Deputy Manager - Quality Assurance
Gujarat Cooperative Milk Marketing Federation Ltd
Bengaluru
10.2015 - 06.2016
- Led day-to-day quality operations of dairy plants in South India and supervised a team of 6 officers engaged in procurement of raw materials, manufacturing, analytical testing, audits, logistics and marketing of fresh and fermented dairy products, UHT Milk and Ice-cream
Assistant Manager - Quality Assurance
Gujarat Cooperative Milk Marketing Federation Ltd
Mahesana/Delhi
10.2011 - 09.2015
- Executed the setup of first pilot corporate quality lab for market sample testing at Delhi
- Interviewed and recruited quality staff for member affiliated plants in J&K union
- Invited speaker for delivering lecture on “Quality Problems Encountered in Ice-Cream Industry” at Vidya Dairy
- Gained experience in wide portfolio of products like butter, sweetened condensed milk & bottled flavoured milk
Senior Executive - Quality Assurance
Gujarat Cooperative Milk Marketing Federation Ltd
Ahmedabad
07.2007 - 09.2011
- Managed a team of 11 employees responsible for sample collection, quality checks on raw material and finished products
- Accounted for QA budget/cost management and performance appraisals
- Developed quality assurance plans, monitored GMP’s, verified CCP’s, communicated product and process improvements to management periodically in the role of HACCP coordinator and Internal Food Safety Auditor
- Gained experience in wide portfolio of products like milk, butter milk, ice-cream, UHT milk/cream/flavoured milk, ghee & milk powders
Education
Ph.D. - Dairy Chemistry
National Dairy Research Institute
Karnal06-2007
Master of Science - Dairy Chemistry
National Dairy Research Institute
Karnal06-2004
Bachelor of Technology - Dairy Science and Technology
Kerala Agricultural University
Thrissur02-1998
Skills
- Quality Assurance & Food Safety
- Regulatory Compliance
- Product Innovation & Renovation
- Audits, Inspections & Compliance
- Laboratory Operations
- Budgeting & Cost Control
- Performance Management
- Process Excellence
- Supplier Quality
- Data Analysis & Presentation
- Documentation & Reporting
Certification
- Britannia Manager Certification Program (2023)
- Lean Six Sigma Green Belt Certification from Henry Harvin (2022)
- Master Class Certification in Pest Management in a Food Safety Program (2022)
- Lead Auditor – Quality Management Systems, EQMS (2020)
- HACCP : A State of the Art Approach to Food Safety (2017)
Personal Information
D-602, Foyer Infinity, Pattandur Agrahara, Near ITPL Back Gate, Whitefield, Bangalore, Karnataka, India-560066
Date of Birth: 10/10/1979
Trainings
- Complaint Handling-ISO 10002:2018, DNV (2021)
- Internal Training on AIB standards and auditing (2019)
- Internal Auditor Training on ISO 450001:2018, Bureau Veritas (2018)
- Tools of Quality Management, Institute of Rural Management (2018)
- Management Development Program on Team Building, Institute of Rural Management (2014)
- GFSI Global Markets Basic Level Requirements for Food Manufacturing, SSAFE/ Michigan State University (2012)
- Internal Auditor Training on Food Safety Management System, Det Norske Veritas (2010)
- Total Quality Management and HACCP (2008)
Accomplishments
- Chairman’s Club Award for Aseptic PET Dairy Drinks Launch (2023)
- RDQ Functional Award – Winner in Quality by Design Category (2022)
- Certificate of Leadership for Best Kaizen for Laboratory Project completion (2012)
- Certificate of Leadership for Second Best Kaizen for New Product Development (2009)
- Certificate of Leadership for Best Kaizen for New Product Development (2008)
Languages
English
First Language
Hindi
Proficient (C2)
C2
Malayalam
Advanced (C1)
C1
References
References available upon request.
Timeline
Group Manager – Corporate Quality Assurance
Britannia Industries Ltd
04.2023
Senior Manager - Corporate Quality Assurance
Britannia Industries Ltd
05.2019 - 03.2023
Deputy Manager - Quality Assurance
Kaira District Cooperative Milk Producers Union Ltd
10.2017 - 04.2019
Quality Assurance Technologist
Concord Confections Inc.
10.2016 - 09.2017
Deputy Manager - Quality Assurance
Gujarat Cooperative Milk Marketing Federation Ltd
10.2015 - 06.2016
Assistant Manager - Quality Assurance
Gujarat Cooperative Milk Marketing Federation Ltd
10.2011 - 09.2015
Senior Executive - Quality Assurance
Gujarat Cooperative Milk Marketing Federation Ltd
07.2007 - 09.2011
Ph.D. - Dairy Chemistry
National Dairy Research Institute
Master of Science - Dairy Chemistry
National Dairy Research Institute
Bachelor of Technology - Dairy Science and Technology
Kerala Agricultural University
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