Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Roles And Responsibilities
Disclaimer
Work Availability
Work Preference
Timeline
Hi, I’m

Vishwash Shah

Retail Sales Manager
Vishwash Shah

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

10

Years of professional experience in Telecom Industry

Work History

Bharti Airtel Limited

Deputy Sales Manager
10.2021 - Current

Job overview

  • Mentored junior sales staff members, fostering an environment of continuous learning and improvement within the team.
  • Boosted overall sales performance by implementing effective sales strategies and training programs for the team.
  • Contributed significantly towards achieving organizational goals by collaborating with other departments.
  • Fostered a positive work environment, encouraging team members to take ownership of their tasks and supporting them in achieving their personal goals.
  • Identified new business opportunities and established partnerships, contributing to company growth and expansion.
  • Analyzed market trends and competitor activities, adjusting sales strategies accordingly for maximum results.
  • Organized regular team meetings to discuss progress updates as well as identifying areas requiring further development or assistance.
  • Streamlined sales processes to increase efficiency, resulting in a significant reduction in lead-to-close time.
  • Managed key accounts effectively, ensuring consistent satisfaction levels while maximizing revenue potential from those relationships.

Vodafone Idea Limited

Store Manager
1 2019 - 09.2021

Job overview

  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.

Vodafone India Pvt. Ltd

Email Support Executive
07.2014 - 01.2019

Job overview

  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Collaborated with team members to develop improved email support strategies, leading to better customer experiences.
  • Implemented feedback from supervisors into daily work routines, resulting in improved performance metrics.

Vodafone Mobile Service Pvt. Ltd

Customer Care Executive (Store)
01.2013 - 03.2014

Job overview

  • Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Reduced customer complaints with proactive issue identification and resolution strategies.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.

Unilex legal Pvt. Ltd

Computer Administrator and Tele caller
01.2012 - 10.2013

Job overview

  • Company Overview: (Lawsuit)
  • (Lawsuit)

Education

Dharmsinh University

Bechler of Computer Application
04.2010 - 01.2014

University Overview

GPA: Second Class

GSHSB

HSC

University Overview

GPA: 78%

GSEB

SSC

University Overview

GPA: 52%

Skills

Sales operations

Accomplishments

  • Participated in Project Seminar-2008, National level event on paper presentation
  • Participated in Project Seminar-2010 in GSM/CDMA Presentation
  • Awarded with Best Supportive Executive for 10/2017
  • Awarded with Best Store Support Staff for 01/2018
  • Awarded with Best Sales Manager for 10/2018
  • Awarded with Best Store Sales Manager for 01/2019
  • Awarded with Best Store Manager for 12/2021
  • Awarded with Best Sales Manager for Q3 for 21-22
  • Awarded with Best Store Manager for 03/22
  • Awarded with Best Store Sales Manager for 12/22
  • Awarded with Best Store Sales Manager for 03/23

Personal Information

  • Date of Birth: 07/19/90
  • Gender: Male
  • Marital Status: Married

Roles And Responsibilities

  • Knowledge of MS office
  • Recruiting, Training, Supervising and appraising staff
  • Managing budgets
  • Maintaining statistical and financial records
  • Dealing with customer queries and complaints
  • Developing store strategies to raise customers' pool, expand store traffic and optimize profitability
  • Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
  • Ensuring high levels of customers satisfaction through excellent service
  • Maintain outstanding store condition and visual merchandising standards
  • Be a shining example of well behavior and high performance

Disclaimer

I hereby declare that all the information given above is true to the best of my knowledge.
Availability
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Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefits

Timeline

Deputy Sales Manager

Bharti Airtel Limited
10.2021 - Current

Email Support Executive

Vodafone India Pvt. Ltd
07.2014 - 01.2019

Customer Care Executive (Store)

Vodafone Mobile Service Pvt. Ltd
01.2013 - 03.2014

Computer Administrator and Tele caller

Unilex legal Pvt. Ltd
01.2012 - 10.2013

Dharmsinh University

Bechler of Computer Application
04.2010 - 01.2014

GSEB

SSC
01.2005

Store Manager

Vodafone Idea Limited
1 2019 - 09.2021

GSHSB

HSC
01.2007
Vishwash ShahRetail Sales Manager