Pradeep G
Bangalore
Summary
A highly experienced and effective Regional Sales Officer with a proven track record of increasing profitability and consistently elevating the performance of sales teams. Specializes in territory expansion, new account development, and leading sales teams to achieve revenue gains. Offers an in-depth understanding of the sales cycle process, focusing on customer satisfaction throughout all stages.
Overview
11
11
years of professional experience
Work History
Area Collection Manager
Protium Finance Ltd
Bangalore
06.2024 - Current
- Manage collections across Karnataka
- Handling around 6 Collection Managers across Karnataka
- Supervise 50+ collection agents across all BKT X, 1 & 2
Senior Collection Manager (South)
M5 Info Solutions Pvt ltd
08.2023 - 06.2024
- Proven track record of significantly reducing past due accounts while maintaining a focus on customer retention and loyalty through empathetic and personalized engagement strategies
- Skilled in developing and implementing dynamic collection policies and procedures that optimize efficiency without compromising service quality or compliance standards
- Expertise in analyzing financial data to identify trends, forecast performance, and implement proactive measures to minimize risk and maximize recovery rates
- Excellence in training and mentoring team members on best practices in debt recovery, negotiation techniques, and customer service, resulting in a highly skilled and motivated workforce
- Strong ability to leverage technology and data analytics to streamline collection efforts, improve contact strategies, and enhance decision-making processes
- Experience in collaborating with cross-functional teams, including sales, customer service, and finance, to develop integrated strategies that support overall business objectives
- Dedicated to fostering a positive work environment that encourages innovation, accountability, and continuous improvement
- Negotiated and established favorable agreements with major clients, significantly reducing outstanding balances and strengthening business relationships
- Developed comprehensive reporting systems to provide regular insights into collection activities, team performance, and achievement of financial targets to senior management.
Collection Manager (South)
Finnable Technologies Pvt Ltd
Bengaluru
10.2021 - 08.2023
- Handling NPA and Skip cases in Karnataka, Hyderabad, and Tamil Nadu
- Leading a team towards achieving their individual targets
- Training team to identify skip cases
- Establishing team and individual collection goals, coaching for consistent performance improvement.
Collection Manager
Dhani Loans and Services
Bengaluru
05.2021 - 10.2021
- Managed NPA and Skip cases
- Led the team to achieve individual targets.
- Managed NPA and Skip cases
- Led the team to achieve individual targets
- Controlled recovery operations for delinquent customers and high-value fraud cases
- Formulated new strategies to reduce delinquency with minimal cost
- Achieved an average monthly closing rate of 96.5%
- Developed multiple MIS for portfolio performance tracking and fraud cases
Recruitment and Development Manager
Kotak Mahindra Life Insurance Co. Ltd
Bengaluru
02.2020 - 05.2021
- Responsible for channel network management and development, driving revenue through insurance sales by recruiting and developing a team of advisors
- Managed a sales team of 10, focusing on performance monitoring and improvement
- Conducted training, business opportunity presentations, and skill upgrades for agency partners and agents.
Regional Sales Officer (RSO)
Sony India Private Limited
Bengaluru
01.2019 - 01.2020
- Managed commercial operations, legal compliance, and online activities of the store, ensuring high retailing standards and customer satisfaction
- Handled distributor relations in Karnataka, led a sales team of 10, focusing on marketing, stock management, and competitor activity solutions.
Area Sales Manager
Spy I-Tech Solutions
Bengaluru
06.2017 - 10.2018
- Led a team in sales and marketing strategy execution within a specific region, meeting and exceeding revenue goals
- Managed the sales process from initial contact to closure, developed market understanding, and engaged with prospective customers.
Area Operation Manager (AOM)
Tikona Digital Networks
Bengaluru
03.2015 - 04.2017
- Achieved monthly sales targets, maintained a team of 12 field executives, and developed strong client relationships within the assigned territory
- Managed team performance, setting sales goals, and coaching for improvement.
Education
BCOM -
CV Raman University
01.2014
Personal Information
- Age / Date of birth: 09/24/87
- Gender: Male
- Marital status: Married
Area Of Expertise
- Increase in Collections
- Territory Management
- New Account Development
- Identifying Market Trends
- Selling to Customers
- Meeting Sales Goals
- Staff Management
- Closing Strategies
- Complex Negotiations
Disclaimer
I hereby declare that the above information is correct to the best of my knowledge and I take complete responsibility for any false information.
Timeline
Area Collection Manager
Protium Finance Ltd
06.2024 - Current
Senior Collection Manager (South)
M5 Info Solutions Pvt ltd
08.2023 - 06.2024
Collection Manager (South)
Finnable Technologies Pvt Ltd
10.2021 - 08.2023
Collection Manager
Dhani Loans and Services
05.2021 - 10.2021
Recruitment and Development Manager
Kotak Mahindra Life Insurance Co. Ltd
02.2020 - 05.2021
Regional Sales Officer (RSO)
Sony India Private Limited
01.2019 - 01.2020
Area Sales Manager
Spy I-Tech Solutions
06.2017 - 10.2018
Area Operation Manager (AOM)
Tikona Digital Networks
03.2015 - 04.2017
BCOM -
CV Raman University