Vishweshwari Medidha

• At N.J Marketing Secured highest applicant count of 25 monthly through collaboration with Bajaj Life Insurance on customer acquisition strategies.
  Led a team of 5 junior business managers, generating notable business value measured in Lakhs each month.
  Actively contributed in meetings focused on enhancing client relationships and operational strategies.
  Supported human resources management efforts to optimize team performance and staff engagement.

• Generated and qualified prospects using BANT criteria, establishing a robust pipeline of high-quality leads.
• Cultivated long-term client relationships to deliver precise pricing and terms, aligning with customer goals.
• Conducted cold calling campaigns, making up to 200 calls daily across international and pan-India markets.
• Delivered engaging product demonstrations to highlight features and benefits, driving conversions.
• Leveraged Salesforce CRM for lead management, ensuring accurate tracking of all interactions.
• Utilized LeadSquared CRM to streamline lead workflows, enhancing overall sales efficiency.
• Consistently surpassed sales targets by pursuing new opportunities and closing deals effectively.
• Increased customer satisfaction through knowledgeable and friendly service.

• Executed over 120 outbound calls daily to engage prospective learners in UK, and UAE.
• Guided potential students through course offerings while addressing inquiries during personalized consultations.
• Organized webinars and academic collaborations to broaden global outreach and achieve revenue targets.
• Enhanced spoken communication skills through interactions with diverse international audiences.
• Developed cultural adaptability by engaging with prospective learners from various regions.
• Collaborated with teams to drive enrollment growth and meet company objectives.

Managed daily communications with 120 to 150 Google Business clients, ensuring effective call management.

• Resolved customer complaints and queries to maintain high satisfaction levels.
• Acquired international customer service experience through interactions with clients from UK, US, and Africa.
• Demonstrated strong verbal communication and analytical problem-solving skills in voice support roles.
• Enhanced customer experience and retention rates through exceptional support delivery.
• Collaborated with team members to escalate complex issues for prompt resolution.
• Adapted to diverse cultural norms while maintaining professionalism and empathy during interactions.

• Conducted 100 daily calls to engage potential learners, primarily students.
• Generated leads through consistent outreach, converting an average of two leads weekly.
• Facilitated webinars and workshops to enhance learning experiences for Innomatics participants.