Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Viswanath Chinnayan

Bangalore

Summary

IT Administrative Professional over 8+ years of experience with System administration, IT Operations and Management, Microsoft Intune, BAU support for Confidential Core Infrastructure Solutions Both On-Premises and Cloud .Monitor, Administer, Troubleshoot, and provide Intune support and Comprehensive technical expertise in multi-enterprise mobility solution

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Senior System Engineer

Digikraft Solution Private Limited
04.2025 - Current
  • Manage and configuring devices, including enrollment, policies and apps
  • Designed and implemented device compliance policies in intune to ensure device security and compliance
  • Managing and deploying and deploying apps to devices, including app protection policies
  • Managing the enrollment process for various devices, including Windows, iOS and Android.
  • Deployed Windows Autopilot on existing machine to streamline windows10 and 11 deployments.
  • Implemented Windows Autopatch to automate windows update and patch management.

Windows Administrator

Quess Crop Limited
08.2022 - 12.2024
  • Troubleshoot and resolve related incident/request/problems in the Unity/ITSM Ticket Tools
  • Provides expertise on best practices, of products like Windows 10, Modern Provisioning (Intune, Autopilot, Windows Hello, Credential Guard, Windows Defender ATP, Azure Entra, MDM)
  • Worked on enrollment of Android Enterprise work profile devices, Android Enterprise dedicated devices and Android Enterprise fully managed devices
  • Responsible for troubleshooting of IOS , ANDROID devices and Providing end user support and monitoring the soft wares
  • Worked on managing COD, BYOD and shared devices on Intune for multiple operating systems
  • Configuring Compliance Policies as per client requirement for Intune enrolled mobile devices
  • Worked on App management, adding apps, assigning apps to groups and adding configuration policies
  • Worked on On-boarding and off-boarding users to leverage the licenses as per Intune policy


System Support Engineer

Globtier InfoTech Pvt Ltd
12.2019 - 08.2022
  • Managing Users Account on Active Directory
  • Installation of Antivirus and its updates
  • Configuration of SCCM Clients and its troubleshooting
  • Configuration of Encryption Software's like SecureDoc and Bit Locker
  • Maintaining around 250 Systems and providing the technical support to them


System Engineer

Team lease Digital private Limited
02.2019 - 11.2019
  • Handling ticketing tool “Service Now” by responding user's ticket & closing ticket within SLA
  • Handling tools like RUST tool, SPLUNK tool, SPU tool, DIRECTORY tool
  • Windows patch update to users by SCCM tool

System Expert

Value point private limited
12.2017 - 12.2018
  • Checking and troubleshooting hardware related issues of desktops, laptops & printers and Configuring mailbox in MS Outlook and repairing corrupted PST files and remapping it to user mailbox
  • Supporting work from home users for Big IP VPN client issues,Worked in the Ticketing tool called Co-desk



Desktop Engineer

Net connect Pvt Limited
08.2015 - 11.2017
  • Providing support via Mail, Call, Ticket (ITSM) and Remote for End users and resolving the tickets based on the SLA priority
  • Imaging the PC's and Laptops with Windows 7 and Windows 8 based on Project requirements and resolving OS related issues

Education

Bachelor of Engineering - Computer Science

Raja College of Engineering And Technology
05.2008 - 12.2012

Skills

  • Windows Autopilot configuration

  • Microsoft intune configuration & Deployment

  • Mobile Application Management(MAM)

  • Mobile Device Management (MDM)

  • Application Deployment and troubleshooting

  • Device Enrollment(ios,Android,windows)

  • Patch Management & Update Rings

  • Troubleshooting & Support for intune enrolled devices

  • Monitoring & Reporting via Intune Admin Center

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Personal Information

Timeline

Senior System Engineer

Digikraft Solution Private Limited
04.2025 - Current

Windows Administrator

Quess Crop Limited
08.2022 - 12.2024

System Support Engineer

Globtier InfoTech Pvt Ltd
12.2019 - 08.2022

System Engineer

Team lease Digital private Limited
02.2019 - 11.2019

System Expert

Value point private limited
12.2017 - 12.2018

Desktop Engineer

Net connect Pvt Limited
08.2015 - 11.2017

Bachelor of Engineering - Computer Science

Raja College of Engineering And Technology
05.2008 - 12.2012

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Viswanath Chinnayan