Viswanath Thirunagari
Hyderabad
Summary
KYC/KYB Compliance and Investigation Specialist with over 7 years of experience in registration and merchant identity verification for all global marketplaces. Experienced in Customer Due Diligence (CDD), Know Your Business (KYB), identity verification, fraud detection, and document verification and authenticity review, for merchant onboarding. Skilled in end‑to‑end case investigations, risk assessment, and escalation of high‑risk profiles while maintaining strong audit trails and policy adherence. Bilingual French professional with a consistent record of performance excellence, quality advocacy, and mentoring analysts on best practices in KYC/KYB and investigations.
Overview
12
12
years of professional experience
7
7
KYC/AML Investigation Specialist (Bilingual)
5
5
Research Analyst
Work History
KYC/KYB INVESTIGATION SPECIALIST (BILINGUAL)
Amazon Development Centre India Pvt, Ltd
Hyderabad, India (Remote)
06.2019 - Current
- Conducted Customer Due Diligence (CDD) for merchant onboarding across global marketplaces
- Performed Know Your Business (KYB) verification for merchant onboarding — validating business registrations, legal entity structures, and beneficial ownership
- Executed identity verification (IDV) authenticating government-issued documents, business registrations, and beneficial ownership structures
- Identified and escalated fraud cases related to fraudulent identities, shell entities, and document forgery
- Developed new fraud typologies and red flag indicators to strengthen compliance controls
- Executed risk assessments to minimize financial, legal, and reputational exposure
- Performed compliance audits to ensure adherence to regulatory SOPs and internal policies
- Managed case investigations end-to-end with detailed annotations for audit trails
- Mentored and trained new analysts on KYC/KYB procedures, screening protocols, and investigation best practices
- Performed Tax Identity Verification (TIV) to validate tax registration details and ensure alignment with KYB information
- Performed manual bank account verification (MBAV) to validate payout accounts and reduce financial risk
- Act as Subject Matter Expert (SME) for investigators and supporting managers with complex case queries and policy clarifications
- Lead quality huddles and review sessions to share best practices in KYC/KYB, investigation techniques and documentation standards
- Facilitate end‑to‑end merchant onboarding, ensuring accurate identity, business and document verification in line with compliance and platform requirements
- Analyze defect and escalation patterns using 5 Whys and Root Cause Analysis (RCA), prepare analytical presentations, and implement preventive controls and SOP updates to improve quality and reduce rework
- Orchestrated team-wide completion of Product Knowledge Tests (PKT) and KNET modules, maintaining high compliance and training standards.
- Spearheaded the implementation of performance best practices, optimizing Service Level Agreements (SLA), Average Handle Time (AHT) and overall investigation efficiency
- Served as a key contributor to the Change Management Board, raising multiple ideas for process enhancements, SOP changes and a genuine document repository to support consistent decision-making
Home Tutor (French) and Online French Instructor
Self-employeed
Hyderabad, India
03.2018 - 09.2019
- Taught French to children (grades 1-8) and intermediate to graduate students online, including DELF A1 and A2 exam preparation.
- Developed interactive assignments for students and parents to enhance engagement.
- Guided students in test preparation, providing motivation and encouragement.
- Assessed student progress and adjusted teaching strategies accordingly.
Research Analyst for Fixed Income-DCS (Debt Capital Structure) Process
FactSet Research Systems India Pvt. Ltd
Hyderabad, India
12.2012 - 06.2017
- Analyzed debt capital structures — classifying instruments by maturity, seniority, and collateral type
- Conducted credit risk analysis for financial and non-financial entities globally
- Reviewed SEC filings, prospectuses, credit agreements, and indentures for regulatory compliance
- Monitored corporate actions and assessed liquidity positions of debt portfolios
- Ensured compliance with covenants and contractual terms across credit facilities, bonds, and term loans
- Performed due diligence on financial instruments: revolvers, term loans, bonds, secured/unsecured debt
Education
MBA - Finance & IT
01-2012
GPA: First Class
- A study on Capital Budgeting Techniques, it is useful in decision making process which the firm evaluates the purchase of major fixed assets and it involves in modification and replacement of fixed assets - Research Project.
Advance Diploma - French
04-2019
Delf B1 - French
04-2019
Skills
French language proficiency
Experience in conducting customer due diligence
Know Your Business (KYB)
Entity Verification & Beneficial Ownership
Fraud investigation expertise
Document authenticity verification
Fraud case handling
Risk management and verification processes
Regulatory compliance auditing
Case management tools
Experience in conducting customer due diligence
Know Your Business (KYB)
Entity Verification & Beneficial Ownership
Fraud investigation expertise
Document authenticity verification
Fraud case handling
Risk management and verification processes
Regulatory compliance auditing
Case management tools
Standard operating procedure development
Evaluation of credit risk factors
Analysis of debt portfolios
Analysis of corporate actions
Monitoring compliance with covenants
Dashboard creation in Amazon QuickSight
Skilled in Slack messaging
SQL data analysis
Data Analytics
Expertise in advanced Excel functions
Timeline
KYC/KYB INVESTIGATION SPECIALIST (BILINGUAL) - Amazon Development Centre India Pvt, Ltd
06.2019 - Current
Home Tutor (French) and Online French Instructor - Self-employeed
03.2018 - 09.2019
Research Analyst for Fixed Income-DCS (Debt Capital Structure) Process - FactSet Research Systems India Pvt. Ltd
12.2012 - 06.2017
Pulla Reddy Institute of Computer Science - MBA, Finance & IT
EFL University - Advance Diploma, French
Alliance Française - Delf B1, French
Languages
English
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Telugu
Bilingual or Proficient (C2)
Certification
DELF B1
- Advanced Diploma in French – EFL University
- The Critical Role of Re-KYC in Strengthening AML Compliance – Pro AML
- Foundation in AML and KYC – KYC Lookup
Work Preference
Desired Job Title
KYC/KYB INVESTIGATION SPECIALIST (BILINGUAL) Fraud InvestigatorAML/KYC AnalystRisk InvestigatorCompliance SpecialistWork Type
Full TimeLocation Preference
RemoteOn-SiteLocation: Hyderabad, TG, INBengaluru, KA
Open to relocation: Yes
Salary Range
₹1200000/yr - ₹1800000/yrImportant To Me
Career advancementWork-life balanceCompany CultureStock Options / Equity / Profit SharingWork from home optionFlexible work hoursPersonal development programsHealthcare benefitsAccomplishments
- Quarterly CREST Award (Q2 2020) Performance excellence in compliance operations
- Quality Advocate Award (Q3 2020) Outstanding audit & quality contributions
- Numéro Uno (Q4 2020) Top performer recognition
- STAR Performance Recognition — Consistent excellence
- Multiple Monthly Recognition Awards (2022–2024)
- Blue-Ribbon Award (FactSet) Innovation in research processes
Personal Information
- Father's Name: T. Mahesh
- Gender: Male
- Nationality: Indian
- Marital Status: Married