RCO (Registration & Compliance Operations) investigation specialist for French Language over 60+ months of successful experience in Amazon. Recognized consistently for performance excellence and contributions to success in Compliance SIV (Seller Identity Verification-Former name) industry. Strengths in Ownership, Deep dive, and Customer Obsession.
Overview
10
10
years of professional experience
1
1
French Language Expert
Work History
French Language Specialist (Investigator
Amazon Development Centre India Pvt, Ltd
06.2019
Packages : MS Office (Prominent in excel), Citrix, SAP R/3 in PP module
Operating Systems : Windows 10, 7 &XP
Strength:
Ability to write; read and speak French.
Research Analyst
FactSet Research Systems India Pvt. Ltd
12.2012 - 06.2017
Debt Capital Structure) Process
Home Tutor
01.1988 - 04.2020
(French) for 1-8th grade children and as an online French Instructor for Intermediate, Graduation students and for those were preparing for A1, A2 DELF levels of French
Quarterly CREST award for Q2 2020, RCO Quality Advocate award for Q3 2020, Numéro Uno Q4 2020, couple of STAR performer awards (2022-2023) and Monthly R &R awards in Amazon
Received two Blue-ribbon awards for sharing new ideas on process & tool enhancement, FactSet
Got appreciation from team for finding fraud patterns to avoid the bad customers, within training period, Amazon
Distinction (85%) in S.S.C, Govt
School
Got some prizes in essay writing, chess & singing competitions in School & Colleges
T
Viswanath
FATHER'S, : T
Mahesh
DATE
Education
MBA - Finance & IT
Pulla Reddy Institute of Computer Science, affiliated to Osmania University
2012
French - Math
Vivekananda Inst. of Languages (VIOL)
2018
Advance Diploma - undefined
EFL University
2019
Skills
DELF B1
Language research
Interpretation skills
Teamwork
Training and mentoring
Teamwork and collaboration
Problem-solving
Time management
Problem-solving abilities
Attention to detail
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Active listening
Decision-making
Microsoft office
Document translation
Task prioritization
Self motivation
Written communication
Accurate translation
Interests
Proactive and Innovative team player
Extra Curriculum Activities:
, Active Participation in the cultural, fun & other activities
Additional Information
Researching and verifying the documents, for the seller onboarding.
Communicating with internal peers via email during the investigation process and providing detail annotations of actions for the better customer experience.
Taking appropriate actions to identify and help minimize Amazon’s financial, legal and reputational risk.
Maintain high levels of confidentiality and data security standards.
Investigating suspicious activities and behaviours that could pose a risk to organization or our customers in global markets.
Identifying known fraud patterns, discover new modus operandi trends, and take necessary actions to minimize risk.
Demonstrating flexibility to work in different tasks with increased complexity based on current business needs.
Working and resolving Sellers’ queries.
Provide inputs to improve the quality for new batch hires and existing team.
Supporting new hires or focus group in the team to help them meet required performance standards.
Timeline
French Language Specialist (Investigator
Amazon Development Centre India Pvt, Ltd
06.2019
Research Analyst
FactSet Research Systems India Pvt. Ltd
12.2012 - 06.2017
Home Tutor
01.1988 - 04.2020
MBA - Finance & IT
Pulla Reddy Institute of Computer Science, affiliated to Osmania University
Senior Associate Recruiting Services at Amazon Development Centre India Pvt. Ltd.Senior Associate Recruiting Services at Amazon Development Centre India Pvt. Ltd.
Manager (Operations)/Process Lead at Amazon Development Centre India Pvt LtdManager (Operations)/Process Lead at Amazon Development Centre India Pvt Ltd
Manager III (Vice President Equivalent) – Global Finance Ops at Amazon Development Centre (India) Pvt. Ltd.Manager III (Vice President Equivalent) – Global Finance Ops at Amazon Development Centre (India) Pvt. Ltd.