Highly experienced senior project engineer with a proven track record of successful projects. Skilled in problem solving, Implementation, Monitoring and technical engineering.
Overview
9
9
years of professional experience
Work History
Senior Project Engineer
WIPRO PVT LTD - CLIENT: VISA INC
Navi Mumbai
07.2021 - Current
Performing performance analysis, proactive troubleshooting, continuous improvement, Implementation and maintenance, handling mass production and pre-production linux environments server's.
Strictly follows the change management process and the incidents management process when working in the production and pre-production environment.
Resolving application vulnerabilities in the pre and prod application through VVMS tool.
Providing application support by resolving the client critical issues within the first 24 hours and deploying to production with a 99% success rate using CI/CD pipelines.
Managing client and application incidents without affecting the SLAs.
Collaborating with other teams within the organization as needed to complete tasks efficiently.
Providing ongoing support throughout the duration of a project's implementation.
Identify areas for improvement in existing application systems and providing recommendations for optimization.
Perform root cause analysis of client and application issues, documenting in tracking system.
CONSULTANT- L2
INFRASOFT TECHNOLOGY - CLIENT: CBI
Navi Mumbai
02.2017 - 07.2021
Provided technical and application support to core banking project, handled and monitored critical apache web and tomcat servers.
Eliminated obstacles, enhancing team productivity and efficiency.
Addressed escalations from all levels, achieving a 95% resolution rate within SLA
Modify/Update the web application and tomcat configuration files.
Maintain logs in web and tomcat servers for application and client issue analysis.
Modify/Update the application configuration files for database connectivity.
Modify/Update the Java spring servlet for new application services.
Monitor database log shipping and sync activity for DC,DR and MIS server.
Provided support for UAT testing environment for Implementation and also provided assistance to various internal team for application performance enhancement.
Resolved client issues though TCS Bancs24
Performed quarterly DR Drill activity.
Automated user management, performance tracking, and license utilization, reducing manual effort
Implemented Agile methodology, fostering a culture of continuous improvement and collaboration among 5 remote teams, leading to an increase in project completion speed
Identified needs of client promptly and efficiently.
Collaborated with senior developers to troubleshoot and resolve technical issues, ensuring project milestones met on time.
Senior System Engineer
IT-SOURCE TECHNOLOGY - CLIENT: HDFC BANK
Mumbai
01.2016 - 02.2017
Provided technical support to NCB FLEXCUBE, UBS core banking application.
Prepared and executed SQL quires to troubleshoot the client issues.
Scheduled and performed the failover and migration activity.
Created new Web servers on VMware instance and Migrated the application from physical web server to virtual server in hardware failure scenario.
Web server installation for UBS flexcube.
Installation of MS patches in various operating system like win2k,win2k3.
Created oracle 8i, 9i database and applied oracle patches.
OS hardening- ODBC connectivity and Oracle database.
Installation of core banking application like Finware and Flexcube.
Installation and configuration of IIS-create web site and virtual directory.
Systems Engineer
MINDGATE SOLUTIONS - CLIENT: BSE
Mumbai
03.2015 - 01.2016
Provided Technical support to BOLT application.
Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components.
Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite.
Provided status updates to keep upper management informed and to reach goals.
Maintaining the EOD.
Coordinated and enhanced existing databases and established new databases as part of initiative.
Education
Bachelor of Science in Information Technology - Information Technology
Mumbai University
MUMBAI
04-2014
HSC -
MAHARASHTRA STATE BOARD
MUMBAI
05-2010
SSC -
MAHARASHTRA STATE BOARD
MUMBAI
06-2008
Skills
Implementation Tools:
Jenkins Pipeline
Manually Implementation
Certificate Managment Tools:
CloudView
Post Implementation validation Tools:
SoapUI
Postman
Monitoring and Troubleshooting Tools:
Thousand Eye
Superset
Grafana
Splunk
Maintenance Mode
Log Viewer
Vital Sign
Resolve
Vulnerability Remediation Tools:
VVMS
Batch Monitoring Tools:
Control-M
Yarn Console
Packet Analysis Tools:
NetScout
Wireshark
Incident Management Tools:
Asknow
JIRA
Traffic Controlling Tools:
RedButton
Database:
Postgres DB
SQL
Redis
Data Processing:
Hadoop
Kafka
Timeline
Senior Project Engineer
WIPRO PVT LTD - CLIENT: VISA INC
07.2021 - Current
CONSULTANT- L2
INFRASOFT TECHNOLOGY - CLIENT: CBI
02.2017 - 07.2021
Senior System Engineer
IT-SOURCE TECHNOLOGY - CLIENT: HDFC BANK
01.2016 - 02.2017
Systems Engineer
MINDGATE SOLUTIONS - CLIENT: BSE
03.2015 - 01.2016
Bachelor of Science in Information Technology - Information Technology
Senior Delivery Manager – US Health Care Operations at Wipro Pvt Ltd (Client - Cigna)Senior Delivery Manager – US Health Care Operations at Wipro Pvt Ltd (Client - Cigna)