Vivan Grover
New Delhi
Summary
Accomplished in diversifying training programs and expanding course offerings to handle larger numbers of enrollees. Well-versed in developing courses for new topics and adjusting existing classes to meet changing demands. Hardworking and disciplined leader with advanced conflict resolution skills, good organizational abilities and proactive approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Regional Training Manager
Jubilant FoodWorks (Domino's Pizza)
New Delhi
10.2022 - Current
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Organized and conducted workshops, seminars, and presentations for staff members on a variety of topics.
- Conducted needs assessments to identify gaps in employee knowledge and skills.
- Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
- Developed and implemented regional training programs to ensure consistency in teaching methods.
Head of Training and Development
Jubilant FoodWorks (Dunkin, Ekdum Biryani & Hong's Kitchen)
Noida
01.2021 - 09.2022
- Designed and delivered induction programmes for new hires.
- Planned, developed and implemented training programs to meet organizational objectives.
- Created and maintained a database of training records for employees.
Circle Training Manager
Jubilant FoodWorks (Domino's Pizza)
New Delhi
04.2007 - 12.2020
- New Product Trial & Launch
- Organized and coordinated training sessions for new employees.
- Developed training materials, including manuals, guides and handouts.
- Conducted assessments to determine skill gaps of existing personnel.
- Created post-training evaluation surveys to measure performance improvement.
- Working on real time basis to ensure achievements of targets
- Managed training for Call Centre as a new project
- Recruiting, managing, operations training and developing staff
Education
Bachelor of Arts - English & Hindi
Swami Vivekanand Subharti University
Meerut03-2023
Skills
- Staff Development
- New Hire Training
- Orientation Sessions
- Training Program Modification
- Management Team Development
Certification
- Certified at the training workshop on TTT by Hero mind mine
- Certified for the training on Power your presentation by Dale Carnegie
- Certified trainer by international Domino’s Pizza
- Certified as trainer for food safety by Fostac
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Regional Training Manager
Jubilant FoodWorks (Domino's Pizza)
10.2022 - Current
Head of Training and Development
Jubilant FoodWorks (Dunkin, Ekdum Biryani & Hong's Kitchen)
01.2021 - 09.2022
Circle Training Manager
Jubilant FoodWorks (Domino's Pizza)
04.2007 - 12.2020
Bachelor of Arts - English & Hindi
Swami Vivekanand Subharti University
- Certified at the training workshop on TTT by Hero mind mine
- Certified for the training on Power your presentation by Dale Carnegie
- Certified trainer by international Domino’s Pizza
- Certified as trainer for food safety by Fostac
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