Indian Certificate Of Secondary Education - Science
Grace Ling Liang English School
1995.04 - 2008.03
Work History
Regional Training Manager
VLCC
08.2025 - Current
Reviewed and edited all training materials for accuracy and company policy compliance.
Managed new employee orientation training process for more than [Number] employees each year.
Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
Selected and assigned instructors to conduct specific training programs.
Regional Business Development Manager
Organic Harvest
01.2022 - 03.2024
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Reached out to potential customers via telephone, email, and in-person inquiries.
Performed client research and identified opportunities for account growth, account penetration, and market expansion.
Developed CRM database of qualified leads through referrals, cold calling, direct mail, email campaigns and networking.
Business Development Executive
VLCC
10.2013 - 12.2019
Negotiated client contracts and agreements to cultivate profitable business transactions.
Communicated directly with customers and partners to build strong business networks and relationships.
Established and maintained highly effective relationships with clients and industry partners to drive growth.
Contributed to event marketing, sales and brand promotion.
Overview
13
13
years of professional experience
24
24
years of post-secondary education
Education
B.Sc - Zoology
Calcutta University
Kolkata
2010.06 - 2013.08
Indian School Certificate - Science
Grace Ling Liang English School
Kolkata
2009.04 - 2010.05
Indian Certificate Of Secondary Education - Science