Vivek Arun Kalane
Senior business Analyst
Pune ,MH
Summary
A dedicated, self-motivated, and results-driven Business Analyst with extensive 5.5 years experience in driving operational excellence and delivering measurable outcomes. Skilled in leveraging analytical insights to optimize business processes and support informed decision-making. Demonstrated expertise in data analysis, process improvement, and stakeholder collaboration.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Business Analyst/ Senior Business Analyst
Bajaj Finserv
04.2024 - 01.2025
- Assisted with user journey design, campaign creation and modification, and analytics within CleverTap for both mobile application and web marketing initiatives.
- Collaborated with various technical teams to translate business requirements into functional specifications, ensuring clear alignment between business goals and technical implementation.
- Documented technical business requirements by translating complex Business Requirement Documents (BRDs) into clear and actionable specifications.
- Participated in weekly meetings with CleverTap to discuss and track the resolution of service requests and feature enhancements.
Business Analyst/ Senior Business Analyst
Bajaj Finserv
08.2021 - 03.2024
- Responsible for converting client-specific business requirements into precise functional and technical specifications, including defining system rules for implementation by the system’s preprocessor.
- Actively participated in weekly Responsys cadence meetings with Oracle to discuss and track progress on service request resolutions, feature requests, and other platform-related updates.
- Created user stories, tracked deliverables, and managed defects and bug resolution for sprint items, with a focus on SQL Server as part of the development lifecycle.
- Responsible for conducting root cause analysisof issues and delivering effective, timely solutionsfrom both business and technicalperspectives.
- Provided ongoing post-deployment supportfor IT projects to business clients, ensuring smooth operation and successful implementation.
RF Planning and Optimization Engineer
Vedang Cellular Services pvt LTD
08.2015 - 07.2017
- Optimization of cell sites and Reports preparation & presentation of Drive test result.
- Solving the customer complaint related to network coverage, call drops, data throughput
- Project Name: Bharati Airtel 2G, 3G 4G Radio Frequency planning and optimization
Education
MBA - Marketing and Telecommunication
Sri Balaji Institute of Telecom And Management
Pune 01-2021
BE - Electronics & Telecommunications
JSPM's Jaywantrao Sawant College Engginering Hadapsar-Pune
Pune 04.2001 -
Skills
Data Analytics: Power Bi, MS Excel
Timeline
Business Analyst/ Senior Business Analyst
Bajaj Finserv
04.2024 - 01.2025
Business Analyst/ Senior Business Analyst
Bajaj Finserv
08.2021 - 03.2024
RF Planning and Optimization Engineer
Vedang Cellular Services pvt LTD
08.2015 - 07.2017
BE - Electronics & Telecommunications
JSPM's Jaywantrao Sawant College Engginering Hadapsar-Pune
04.2001 -
MBA - Marketing and Telecommunication
Sri Balaji Institute of Telecom And Management
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