Summary
Overview
Work History
Education
Skills
Timeline
Generic
Vivek Arun Kalane

Vivek Arun Kalane

Senior business Analyst
Pune ,MH

Summary

A dedicated, self-motivated, and results-driven Business Analyst with extensive 5.5 years experience in driving operational excellence and delivering measurable outcomes. Skilled in leveraging analytical insights to optimize business processes and support informed decision-making. Demonstrated expertise in data analysis, process improvement, and stakeholder collaboration.

Overview

9
9
years of professional experience
3
3
Languages

Work History

Business Analyst/ Senior Business Analyst

Bajaj Finserv
04.2024 - 01.2025


  • Assisted with user journey design, campaign creation and modification, and analytics within CleverTap for both mobile application and web marketing initiatives.
  • Collaborated with various technical teams to translate business requirements into functional specifications, ensuring clear alignment between business goals and technical implementation.
  • Documented technical business requirements by translating complex Business Requirement Documents (BRDs) into clear and actionable specifications.
  • Participated in weekly meetings with CleverTap to discuss and track the resolution of service requests and feature enhancements.


Business Analyst/ Senior Business Analyst

Bajaj Finserv
08.2021 - 03.2024


  • Responsible for converting client-specific business requirements into precise functional and technical specifications, including defining system rules for implementation by the system’s preprocessor.
  • Actively participated in weekly Responsys cadence meetings with Oracle to discuss and track progress on service request resolutions, feature requests, and other platform-related updates.
  • Created user stories, tracked deliverables, and managed defects and bug resolution for sprint items, with a focus on SQL Server as part of the development lifecycle.
  • Responsible for conducting root cause analysisof issues and delivering effective, timely solutionsfrom both business and technicalperspectives.
  • Provided ongoing post-deployment supportfor IT projects to business clients, ensuring smooth operation and successful implementation.


RF Planning and Optimization Engineer

Vedang Cellular Services pvt LTD
08.2015 - 07.2017
  • Optimization of cell sites and Reports preparation & presentation of Drive test result.
  • Solving the customer complaint related to network coverage, call drops, data throughput
  • Project Name: Bharati Airtel 2G, 3G 4G Radio Frequency planning and optimization

Education

MBA - Marketing and Telecommunication

Sri Balaji Institute of Telecom And Management
Pune
01-2021

BE - Electronics & Telecommunications

JSPM's Jaywantrao Sawant College Engginering Hadapsar-Pune
Pune
04.2001 -

Skills

Data Analytics: Power Bi, MS Excel

Timeline

Business Analyst/ Senior Business Analyst

Bajaj Finserv
04.2024 - 01.2025

Business Analyst/ Senior Business Analyst

Bajaj Finserv
08.2021 - 03.2024

RF Planning and Optimization Engineer

Vedang Cellular Services pvt LTD
08.2015 - 07.2017

BE - Electronics & Telecommunications

JSPM's Jaywantrao Sawant College Engginering Hadapsar-Pune
04.2001 -

MBA - Marketing and Telecommunication

Sri Balaji Institute of Telecom And Management
Vivek Arun KalaneSenior business Analyst