VIVEK KAUSHAL

Orchestrated development of monthly and annual plans for Fresh and Non-Fresh businesses. Oversaw entire planning process, ensuring seamless execution and alignment with organizational goals. Led a proficient team of five in logistics planning

• Transformed planning strategies from a weight based to a comprehensive approach,considering critical parameters such as customer density,weight per order and waiting time
• Achieved a significant 1.5 Rs/kg reduction in Fresh Outbound costs within a span of 7 months, lowering the cost from 4.1 Rs/kg to 2.5 Rs/kg. This accomplishment was made by transitioning from solely relying on projections to incorporating a balanced mix of projections and trends.
• Reduced Fresh Inbound costs by 1.94 Rs/kg, resulting in a decrease from 5.17 Rs/kg to 3.23 Rs/kg through better management of ad-hoc expenses and implementation of optimized lanes.
• Managed and executed end-to-end logic development for the Route Plan Optimizer, facilitating smooth integration from order cutoff to delivery to ensure efficient incorporation of all orders.
• Developed a 3PL synergy model resulting in an impressive 21% cost reduction, effectively lowering costs from 2.96 Rs/kg to 2.33 Rs/kg.This initiative translated to a remarkable 16 lakhs in savings across 7 DC.
• Achieved an 85% on-time delivery rate, up from 63%, by conducting a detailed analysis of key factors. Collaborated with sales and operations teams to address identified issues and implement improvements

Program Management- Planning and Supply chain Performance

• Successfully planned and executed monthly supply plans 10 South zone cities, GMV Rs 190cr/month, resulting in consistent cost reductions and month-over-month performance improvements
• Executed a pivotal shift in capacity building strategy, transitioning from lead to match strategy, leading to a monthly saving of Rs26L
• Orchestrated the successful launch of 4 cities and expanded service to over 50 pin-codes in the South zone, contributing to a GMV increase of Rs 11cr/month.Developed a playbook for nationwide city launches, instrumental in launching 15 cities
• Designed an efficient supply chain network across two metropolitan areas,reducing city-level costs by an impressive 28%
• Collaborated with cross-functional teams to address ground-level challenges,leading to a significant 1% improvement in deliveries
• Implemented strategies resulting in a 0.8% reduction in order returns,generating an additional monthly revenue of Rs 4.3L

Cost Reduction Initiatives

• Introduced a 6-day workweek in four cities with low Sunday demand, yielding substantial supply chain savings of Rs 3.4L/month
• Modified SLAs and streamlined serviceability for 58 pin codes, achieving notable cost savings of approximately Rs 2.6L per month in last-mile delivery.

• Conducted detailed storage and inventory analyses, optimizing management through PvA, near expiry, expired, and damaged item tracking
• Assisted in creating a PAN India Live Inventory dashboard for Food and FMCG,saving 13+ daily man-hours and aiding 100+ users in operational decisions
• Established a process for daily stock transfer, effectively resolving inventory replication issues and improving from 10% to 40%
• Introduced manual inventory consolidation to optimize pallet utilization in cases of storage constraints, resulting in a 40% improvement in pallet utilization efficiency
• Developed a near-expiry inventory estimation system, enabling proactive management
• Created a system for real-time tracking of warehouse capacities based on
  ideal Kg/Pallet capacities of verticals.This provided essential insights for daily operations, moving away from designed capacities to real-time capacities of warehouses

• Managed national 3PL operations for over 2 years, overseeing vendors including Ecom Ex, Delhivery, Xpressbees, and Gati.
• Implemented strategies to address root causes of delivery breaches, resulting in a notable improvement in delivery performance~ 8% from 19%
• Conducted detailed analysis of failed deliveries using NDR remarks, leading to changes that significantly enhanced customer experience and delivery conversion
• Managed load allocation to 3PL vendors based on performance and rates in various lanes
• Led the Multileg model of Udaan for 6 months, coordinating with regional vendors such as Loadshare, Streetwise, and Book My Packet

• Managed day-to-day client operations, ensuring prompt resolution of operational issues and complaints
• Orchestrated the arrangement of commercial vehicles in Delhi NCR across all categories, leveraging a robust network of drivers, owners, and vendors
• Analyzed demand patterns across various customer segments, collaborating with the team to establish vehicle clusters in different areas of Delhi NCR
• Introduced a reverse truck model to decrease idle time, improve utilization efficiency, and reduce sourcing costs
• Led the expansion of Moovo into Kolkata, taking charge of vendor onboarding,price discovery, and initial client onboarding