Summary

Overview

Work History

Education

Skills

Timeline

Hobbies

Vivek Khairnar

Product Manager

Mumbai

Summary

Product Manager with 8+ years of experience, turning "What if?" into "Ta-da!" across payments and CRM domains.Always eager to learn about industry trends and new technology to stay ahead of the competition and create innovative products.

Overview

8

8

years of professional experience

Work History

Product Manager (Restaurant Magician )

Delivery Hero

Remote

11.2021 - Current

Simplified dine-in ordering journey with CRM-powered payments & turning customers into a revenue source
Integrated 3rd-party CRM loyalty into QR ordering, converting 10M GMV to paid and 7M from new merchants, boosting monthly revenue by 85K SGD.
Introduced a post-payment solution, converting 7M monthly into paid transactions and discovering an extra 4M, contributing 55K SGD monthly revenue
Rolled out a comprehensive voucher system along with communication channels like WhatsApp, Email, and SMS. Crafted campaigns based on dynamic minimum order values, resulting in an uplift in 5% boost in Average Basket Value.
Build an omnichannel loyalty platform spanning QR ordering, Kiosks, payment terminals, and POS, while also pioneering a new revenue stream. Curious?

Product Manager (Bharat Bill Pay)

NPCI

Mumbai

07.2020 - 11.2021

Launched ClickPay, simplifying the customer's bill-paying journey while turning onus into offus heroes by streaming transaction through NPCI switch
Teamed up with 2 major COUs and 20+ billers for the ClickPay integration, achieving a magical 1M increase in GMV within a mere 5 months.
Ever heard of turning days into hours? Well, that's what I did with Biller onboarding for BOU.

Associate Product Manager

Yes Bank

Mumbai

12.2018 - 06.2019

Led the UPI integration with external merchants, that contributed 40% of nationwide UPI transactions through Bank.
Managed the integration of new merchants for domestic money transfers, contributing to a monthly revenue of 2 Crores.
Designed a centralized System of records for the payment system, streamlining operations and automating RBI reporting for DMT & AEPS transactions, cutting down operational overheads.

Software Test Engineer

SmartStream Technologies

Mumbai

10.2017 - 12.2018

Worked on web-based tools to automate a critical Collateral Management application for a major investment banks
Collaborated closely with business teams to gather requirements and executed the QA process, blending roles as a QA specialist & business analyst.

Functional Analyst

HDFC BANK

Mumbai

07.2015 - 04.2017

Led the integration of the newly launched UPI with the bank's PayZapp app, marking the bank's very first UPI integration.
Despite significant changes and being the first UPI service exposed by NPCI, the integration was flawlessly delivered without major bugs in production.

Education

Bachelor of Science - Electronics And Communications Engineering

University of Pune, Nashik

09.2010 - 07.2014

MBA - Marketing

S P Jain School of Global Management, Mumbai

07.2020 - 11.2022

Skills

Rest API Design

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Timeline

Product Manager (Restaurant Magician ) - Delivery Hero

11.2021 - Current

Product Manager (Bharat Bill Pay) - NPCI

07.2020 - 11.2021

S P Jain School of Global Management - MBA, Marketing

07.2020 - 11.2022

Associate Product Manager - Yes Bank

12.2018 - 06.2019

Software Test Engineer - SmartStream Technologies

10.2017 - 12.2018

Functional Analyst - HDFC BANK

07.2015 - 04.2017

University of Pune - Bachelor of Science, Electronics And Communications Engineering

09.2010 - 07.2014

Hobbies

I'm a water-loving swimmer & an avid jogger.