Professional with around 8 years of experience in below cross functions:
Supply Chain Management
Inventory Management
Process Improvement
Omnichannel Operations
Overview
7
years of professional experience
7
years of post-secondary education
1
Certification
Work History
Tata Unistore Limited
Assistant Manager - Seller Operations
04.2022 - Current
Job overview
Managing seller operations for Luxury category (Tata Cliq Luxury)
Managing on date handover of shipments and within promised dates
Monitoring order to ship speed, reducing TATs and minimizing breaches
Tracking pickup efficiency
Tracking packaging for omnichannel operations
Developed & rolled out SOP structures for seller operations to improve performance
Maintained a clean, safe, and organized store environment to enhance the customer experience
Tata Unistore Limited
Executive - Omnichannel Operations
11.2019 - 03.2022
Craftsvilla
Warehouse Executive
05.2018 - 11.2019
Job overview
Evaluated vendor performance regularly based on delivery timelines and product quality, ensuring only reliable suppliers were retained for future business dealings.
Implemented energy-efficient practices within warehouse, resulting in reduced utility expenses.
Conducted regular inventory audits to maintain accurate stock levels and prevent stockouts or overstocking situations from affecting overall operations efficiency.
Managing regular replenishment of offline stores (EBO/MBO), PAN India.
Handled procurement of packaging, vendor negotiations and ensuring cost efficiency.
Coutloot
Senior Operations Executive
01.2017 - 03.2018
Job overview
Established strong relationships with key stakeholders, ensuring long-term partnerships and mutually beneficial collaborations.
Onboarded multiple third party logistics service providers.
Reconciled discrepancies efficiently and in timely manner for 3PL
Order fulfillment, managing both first mile pickups and last mile delivery.
Ensured timely delivery of shipments and minimizing NDR cases.
Addressed customer queries, ensuring issues are resolved expediently.
Education
Mumbai University
Mumbai, India
Master of Management Studies from Operations Management
07.2015 - 05.2017
Savitribai Phule Pune University
Pune, India
Bachelor of Engineering from Electronics And Telecommunications
08.2009 - 05.2014
Skills
Data Analysis & Insight
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Certification
Excel: Avoiding Common Mistakes (Office 365/Excel 2019)
Achievements
Best performer award-Bar Raiser: Streamlined the Tata Cliq Global Luxury performance
Timeline
Assistant Manager - Seller Operations
Tata Unistore Limited
04.2022 - Current
Executive - Omnichannel Operations
Tata Unistore Limited
11.2019 - 03.2022
Warehouse Executive
Craftsvilla
05.2018 - 11.2019
Senior Operations Executive
Coutloot
01.2017 - 03.2018
Mumbai University
Master of Management Studies from Operations Management
07.2015 - 05.2017
Savitribai Phule Pune University
Bachelor of Engineering from Electronics And Telecommunications