Vivek Kumar Singh
Bangalore
Summary
I am a Territory Sales Manager with 12+ years of experience driving sales growth in competitive markets and overall Experience of 15+ Years. I have a proven track record of exceeding targets and consistently delivering strong revenue growth. My success is attributed to my ability to build strong relationships with customers, utilize my aptitude for sales strategies, and my expertise in Dealer Handeling.
Overview
15
15
years of professional experience
Work History
TSM Sales (New Car-Arena Channel)
Maruti Suzuki India Ltd
Bangalore
04.2022 - 04.2025
- To achieve the sales of Passenger Vehicles in the assigned territory/dealerships by close coordination with dealer principals, sales team through ATL/BTL activations in the territory of coverage in order to achieve the desired volumes, market share & customer experience within the company guidelines, policies & available resources.
- TSM Sales at Bangalore Regional Office- Responsible for New Car Sales in Karnataka
- Market Experience of Bangalore, Mysore, Hassan.
- Ensure periodic (Monthly, Quarterly, Annual) sales projection - dealer wise / model wise for the territory using seasonality /market trends / pipelines / bulk deals etc.
- Drive volumes and target achievement (segment wise and product wise) through network and sales team and hence achieve targeted Market share for each segment (personal & B2B)
- Focus on generating leads, managing the sales pipeline, and driving sales volume through the dealer network.
- Create sales projections (monthly, quarterly) based on market trends, seasonality, and other factors.
- Planning and implementing activities to generate customer inquiries, such as promotional events, dealer advertisements, and digital marketing.
- Build and maintain strong relationships with dealers, ensuring they are motivated and aligned with sales goals.
- Monitor dealer performance, identifying areas for improvement and providing support.
- Develop relationship with financiers and ensure that there is a spread of 3-4 financiers at the dealerships.
- Ensure the dealer sales team is trained and equipped to effectively sell vehicles and monitor their productivity.
- Market Monitoring: Monitor market trends, competition, and customer preferences within their territory.
- Competitive Analysis: Track competitor activities and strategies & plan accordingly.
- Brand & Marketing Support: Support brand and marketing initiatives within their territory.
- Conduct regular performance reviews with the sales team, identifying areas for improvement and corrective action.
- Drive and manage dealer relationship through regular interactions, resolving dealer issues and supporting dealer business through resource allocations - manpower/ budgets /activities etc.
- Implementation of processes at dealership like ageing GF/PF, pending follow-ups updation, same day GF to Retail.
- Conduct monthly performance review and PDCA of dealer business plans through DP and dealer sales team to ensure proper utilization of dealer resources like infrastructure, working capital, manpower, etc.
- Anticipate future dealership needs, predicting foreseen and unforeseen risks and preparing counter actions.
- Timely Submission and coordination with regional finance team in settlement of dealer claims.
- Work closely with dealership to improve profitability.
- Adherence on infringement policy within the dealers to improve dealer retention & profitability.
- Coordination with logistics department for timely billing and dispatches to avoid delay in deliveries.
- Timely submission of claims and follow-up so that the money gets credited within least possible time.
TSM Sales (True Value)
Maruti Suzuki India Ltd
Bangalore
01.2013 - 04.2022
- TSM Sales-True Value at Ranchi Regional Office & Bangalore Regional Office- controlling True Value operation for the state Jharkhand & Karnataka
- In charge of Exchange sales and Pre Owned Car operations in Jharkhand & Karnataka.
- Market Experience of Entire Jharkhand, Bihar & Karnataka.
- Responsible for developing marketing strategies to achieve the Sourcing as well as Sales targets of Vehicles through dealers.
- Increase New car retails through developing the Exchange capability at the dealer level.
- Focus on infrastructure enhancement and visibility of brand across dealership.
- Monitoring performance, process adherence, pricing adherence, quality audits, ISO etc of Exchange and Pre Owned car business at dealer level.
- Monitoring and Supervision of Refurbishment process of sourced vehicles.
- Manpower Training and Development.
- Customer Complaint management.
- Conceptualizing and organizing Sales Promotion and Exchange events and advertisements.
- Inspection and Approval of warranty claims.
- Motivating and developing the team members.
Customer support engineer
TIL Limited
09.2010 - 01.2013
- Understanding Working and operation of cranes and reach stackers.
- Joint investigation on field failure and provide immediate service to end user.
- Warranty parts failure analysis with customer service and dealer for root cause identification.
- Handling the AMC related issues in the company.
- Responsible for spare parts sale for reach stacker in entire Maharashtra, Indore and Bhopal.
- Support to new product launch.
Education
B.Tech - Electrical Engineering
C V Raman College of Engineering
Bhubaneswar, Orissa01.2010
12th Std -
Army School
Ranchi, Jharkhand01.2005
10th Std -
Army School
Ranchi, Jharkhand01.2003
Skills
- Windows 98
- Windows 2000
- Windows XP
- Windows 7
- MS Office
- Outlook
- Oracle
- Excel
- Power Point
- BI
- Power BI
- DMS
- Business Development
- Automobile Sales
- Automotive Sales
- Passenger Vehicle
- MUV Sales
- SUV Sales
Accomplishments
- Multiple Quarterly achievement award for exceptional work from FY 13-14 to FY 24-25
- Rated as High Performer in final assessment FY 13-14 to FY 20-21
- Rated as Star Performer in final assessment FY 21-22 to FY 24-25
Languages
- English
- Hindi
Disclaimer
I hereby declare that all the above details are true to my knowledge and request you to consider this resume as my job application.
Projects And Training
- Influencing skills by Inspire one
- Creativity and innovation by Inspire one
- Finance for Nonfinancial Executives
- Time Management
- Dealer Financial
Personal Information
- Father's Name: Binod Kumar Singh
- Mother's Name: Meena Singh
- Date of Birth: 02/14/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
TSM Sales (New Car-Arena Channel)
Maruti Suzuki India Ltd
04.2022 - 04.2025
TSM Sales (True Value)
Maruti Suzuki India Ltd
01.2013 - 04.2022
Customer support engineer
TIL Limited
09.2010 - 01.2013
B.Tech - Electrical Engineering
C V Raman College of Engineering
12th Std -
Army School
10th Std -
Army School
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