Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Hobbies and Interests
Certification
Accomplishments
Languages
References
Timeline
Generic
Vivek M

Vivek M

Thrissur

Summary

To acquire a position within the field of Information Technology with a company that will allow me to demonstrate my skills, knowledge, and desire to grow as an individual. I am looking to acquire a position with a company that provides the opportunity for further growth and development within the company.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Support Engineer

Flipkart India Pvt Ltd
Bangalore
06.2022 - Current
  • Managed user accounts on domain controllers using Active Directory.
  • Designed, implemented, and managed the organization's Identity and Access Management (IAM) system, ensuring secure and efficient user authentication, authorization, and access control.
  • Configured and administered IAM solutions such as Microsoft Azure Active Directory, Okta, and SailPoint to streamline user onboarding, provisioning, and de-provisioning processes.
  • Developed and maintained access control policies and implemented role-based access control (RBAC) and attribute- based access control (ABAC) models to enforce least privilege and ensure data confidentiality.
  • Collaborated with cross-functional teams, including security, IT operations, and application owners, to integrate applications with IAM systems, enabling seamless single sign-on (SSO) and secure access to resources.
  • Trained other team members on relevant technologies and procedures.
  • Assisted in the implementation of security policies according to best practices.
  • Implemented security measures, such as encryption, access controls, and vulnerability assessments
  • Identified issues and implemented appropriate solutions to deliver quick and effective remediation.
  • Created knowledge base documents for frequently asked questions.
  • Analyzed data collected from monitoring tools and identified areas for improvement.

Sales Associate

Reliance
Kochi
10.2019 - 02.2021
  • Sales, customer service and technical assistant

Education

CEH -

03.2021

VMware -

01.2021

CCNA -

01.2020

BCA -

Bharathiar University
03.2019

Skills

  • System Administration
  • User Access Management
  • Active Directory
  • Mobile Device Management
  • Networking
  • Network Security
  • Ethical Hacking

Personal Information

Date of Birth: 12/06/98

Languages

  • Malayalam
  • English
  • Tamil

Hobbies and Interests

  • Football
  • Gaming
  • Researching cyber attacks

Certification

  • Cisco Certified Network Associate
  • Certified Ethical Hacker By EC-Council(CEH)

Accomplishments

  • Flipkart BBD Support: Customer Satisfaction Achievement Award

Languages

Malayalam
First Language
English
Advanced (C1)
C1
Tamil
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2

Timeline

Support Engineer

Flipkart India Pvt Ltd
06.2022 - Current

Sales Associate

Reliance
10.2019 - 02.2021

CEH -

VMware -

CCNA -

BCA -

Bharathiar University
Vivek M