Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Hobbies and Interests
Certification
Accomplishments
Languages
References
Timeline
Generic
Vivek M

Vivek M

Thrissur

Summary

To acquire a position within the field of Information Technology with a company that will allow me to demonstrate my skills, knowledge, and desire to grow as an individual. I am looking to acquire a position with a company that provides the opportunity for further growth and development within the company.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Support Engineer

Flipkart India Pvt Ltd
Bangalore
06.2022 - Current
  • Managed user accounts on domain controllers using Active Directory.
  • Designed, implemented, and managed the organization's Identity and Access Management (IAM) system, ensuring secure and efficient user authentication, authorization, and access control.
  • Configured and administered IAM solutions such as Microsoft Azure Active Directory, Okta, and SailPoint to streamline user onboarding, provisioning, and de-provisioning processes.
  • Developed and maintained access control policies and implemented role-based access control (RBAC) and attribute- based access control (ABAC) models to enforce least privilege and ensure data confidentiality.
  • Collaborated with cross-functional teams, including security, IT operations, and application owners, to integrate applications with IAM systems, enabling seamless single sign-on (SSO) and secure access to resources.
  • Trained other team members on relevant technologies and procedures.
  • Assisted in the implementation of security policies according to best practices.
  • Implemented security measures, such as encryption, access controls, and vulnerability assessments
  • Identified issues and implemented appropriate solutions to deliver quick and effective remediation.
  • Created knowledge base documents for frequently asked questions.
  • Analyzed data collected from monitoring tools and identified areas for improvement.

Sales Associate

Reliance
Kochi
10.2019 - 02.2021
  • Sales, customer service and technical assistant

Education

CEH -

03.2021

VMware -

01.2021

CCNA -

01.2020

BCA -

Bharathiar University
03.2019

Skills

  • System Administration
  • User Access Management
  • Active Directory
  • Mobile Device Management
  • Networking
  • Network Security
  • Ethical Hacking

Personal Information

Date of Birth: 12/06/98

Languages

  • Malayalam
  • English
  • Tamil

Hobbies and Interests

  • Football
  • Gaming
  • Researching cyber attacks

Certification

  • Cisco Certified Network Associate
  • Certified Ethical Hacker By EC-Council(CEH)

Accomplishments

  • Flipkart BBD Support: Customer Satisfaction Achievement Award

Languages

Malayalam
First Language
English
Advanced (C1)
C1
Tamil
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2

References

References available upon request.

Timeline

Support Engineer

Flipkart India Pvt Ltd
06.2022 - Current

Sales Associate

Reliance
10.2019 - 02.2021

CEH -

VMware -

CCNA -

BCA -

Bharathiar University
Vivek M