Forward-thinking Corporate Leader experienced in strategic planning and problem solving. Achieved organizational goals through effective collaboration, staff motivation, and resource organization. Focused on enhancing operational efficiency and driving growth.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Assistant Manager
WNS Global Services Private Ltd. (Client - Mashreq Bank U.A.E and M&T Bank USA)
08.2014 - Current
Work Details: US Mortgage Underwriting Process (PennyMac Mortgage LLC)
Managed team, ensuring client expectations were met through clear and effective communication.
Review borrower capacity, Capital, Collateral and Credit documents. Provided underwriting decision on file.
Evaluated Conventional, FHA, and CES refinance loans following Fannie Mae, Freddie Mac guidelines, and lender overlays.
Review declined and restructured files as guidelines and lender overlays.
Taking care of escalated files, which have been received through emails and chat.
Work Details: Post Close Auditing Team (M&T Bank USA - US Residential Mortgage Auditor)
Review the Post Closing Documents- Deed of Trust, Note, Title, Appraisal Reports, Credit Report Invoice, Escrow Account, Payoff, Closing Disclosure, W-9 and Right to Cancel.
Review the Homeowner Insurance and Master policy.
Review the Flood Insurance Policy.
Review the Sales Contract.
Utilized Blitz Docs, Empower, File Net, and MI websites to manage documentation.
Work Details: Other Activities with PCA Work
Review the Mortgage Insurance documents and upload into the required MI (Mortgage Insurance) company website and share all MI reports with Onshore Team.
Making Allocation Report (allocating data to team), Daily Production Report and share all the reports with management.
Compiled daily production report and distributed it to management and Onshore Team.
Work Details: Inward Remittance Team (Mashreq Bank U.A.E.)
Transfer of funds in Local & Foreign currency with Flex cube application.
Preparation of Swift messages MT103, MT191, MT202, MT202.COV, in different applications, like as Swift, Flex cube.
Transfer of fund done through Account to Account in Flex cube.
Processing payments through STP.
Setup, cancellation and Amendments done with maintaining MIS sheet for SO (Standing Order).
Setup & cancellation of Inbound & Outbound DDA done with maintaining MIS sheet.
Setup a Day End SO with maintaining MIS sheet on daily basis also.
Reviewed suspense accounts and communicated discrepancies to onshore team for resolution.
On the other side coordinating with Client for clearing-up the urgent payments within TAT.
Also coordinate withinternal QC for the routing of payments compiled within the AML guidelines as per the Central bank of UAE with in TAT.
Working on Swift, Omni flow, Flex cube and Financal applications.
CPA Manager
I-Process (An Associate of ICICI Bank Ltd)
09.2012 - 07.2014
Work Details: Saving the net exposure of the bank in terms of the credit limit given to the retail customers by assessing their intention and capacity to pay.
Expertise: Assessing risk potential of a customer.
Checking the past (if any) & also present performance of the customer by studying the CIBIL records, his transaction pattern & also the profile of the customer.
Assessing the intention & capacity of the customer by calling him up.
Provided feedback to the sales team regarding incomplete applications and documentation.
Make a decision on approve or decline the application & give the credit limit by the calculation of the customer income, CIBIL & FOIR.
Utilized FCRM, CTL, NACS, I-View, and Excel for data analysis and reporting tasks.
Demonstrated expertise in assessing the risk potential of customers through detailed analysis.
Reading CIBIL records of the customer & inferring the intentions of the customer.
Senior Business Executive
Axis Securities & Sales LTD
12.2011 - 07.2012
Work Details: Oversaw operations in credit card division, monitored team performance, and handled customer inquiries.
Created an Excel spreadsheet to track dip ok applications for the credit card division.
Managed client servicing across securities and sales operations for Axis Securities & Sales LTD.
Coordinated equity trade processing and account documentation with strict compliance checks.
Advised customers on brokerage services, investment products, and trading account procedures.
Education
Bachelor in Science -
DDU University
Gorakhpur
Skills
PackagesMS Office
Windows 10/11
Mortgage underwriting
Credit analysis
Loan guideline review
Computer Hardware and Networking
Business Communication
Personal Information
Date of Birth: 1985-02-05
Gender: Male
Nationality: Indian
Marital Status: Married
Declaration:
I hereby declare that all the above information is true and correct in my knowledge and belief. Place: Date: VIVEK MISHRA
Personal Profile:
Fathers name : TAMESHWAR MISHRA
Language known : Hindi, English
Personality : Energetic & Hard working, Accept Challenges.
Languages
English
Advanced
C1
Hindi
Proficient
C2
Timeline
Assistant Manager
WNS Global Services Private Ltd. (Client - Mashreq Bank U.A.E and M&T Bank USA)