Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Vivek Nihalani

Vivek Nihalani

Goa

Summary

Seasoned hospitality professional with 18+ years of experience in F&B; operations, P&L; management, SOP development, and hospitality compliance. Proven expertise in opening and managing premium restaurants, bars, boutique hotels, and banquets while driving consistent EBITDA growth. Adept at developing high-performing teams, streamlining operations, and ensuring exceptional guest satisfaction.

Overview

19
19
years of professional experience

Work History

Head of Operations & EBITDA Management

Chrome Asia Hospitality
08.2023 - 08.2025
  • Oversaw daily operations of Kaia, a premium restaurant & bar, plus a 10-room boutique hotel and luxury 4BHK villa.
  • Directed financial planning & P&L; management, achieving consistently strong EBITDA margins across multiple outlets.
  • Implemented SOPs, cost-control measures, and vendor strategies to optimize resources.
  • Recruited, trained, and managed multi-department teams, building a culture of accountability.
  • Coordinated licensing, compliance, and legal frameworks for seamless business operations.

Head of Operations

Enso Hospitality LLP
01.2022 - 08.2023
  • Successfully opened & managed “Maai” (150-seater Portuguese restaurant) and “Yazu” (170-seater Pan-Asian beach club).
  • Designed operational systems, secured licensing, and ensured compliance.
  • Standardized food & cocktail recipes, maintaining profitable P&Ls.;
  • Controlled food cost at 30% and beverage cost at 21% through strategic procurement.

Director – Operations

Autumn Bar and Bistro
06.2018 - 02.2020
  • Developed and executed promotional strategies to increase market share and revenue.
  • Produced detailed P&L; and F&B; reports for data-driven decisions.
  • Directed a 72-member team, ensuring consistent service standards.
  • Oversaw recipe standardization, quality checks, and compliance with food safety.

Entrepreneur – Founder

The Restaurant Factory
08.2014 - 05.2018
  • Managed 10 restaurants, driving ₹35 crore in annual revenue growth.
  • Negotiated contracts & implemented cost-saving measures.
  • Designed revenue growth strategies while maintaining sustainable costs.
  • Mentored leadership teams to enhance operational excellence.

Chief Operating Officer

Rickshaw Ventures LLP / Chicken Man Pvt Ltd
08.2013 - 08.2014
  • Set up legal entity, budgets, and financial structures for new outlets.
  • Oversaw turnkey restaurant project development.
  • Designed menus, pricing, and promotions to boost sales & guest satisfaction.

Head of Sales

Grand Cuisines Pvt Ltd
08.2009 - 07.2013
  • Opened two new banquet halls (Grand Sky Banquets & Grand Imperial Banquets).
  • Drove sales growth for Juhu Club Millennium & JK Banquets.
  • Managed annual budgets with strict financial controls.
  • Built strong client relationships, generating repeat business.

Unit Head

Fusion Cuisines Pvt Ltd
03.2006 - 06.2009
  • Created annual F&B; marketing & budget plans to maximize profits.
  • Organized special events & corporate promotions.
  • Directed FOH operations to deliver exceptional guest service.
  • Improved staff retention & customer loyalty programs.

Education

Associates Degree -

Centre of American Education
01.2002

Skills

Operational excellence

Business analysis

Organizational development

Workforce planning

Safety management

Team leadership

Problem-solving abilities

Decision-making

Performance evaluation and monitoring

Operations management

Analytical skills

Administrative management

Problem-solving aptitude

Team building

Strategic planning

Timeline

Head of Operations & EBITDA Management

Chrome Asia Hospitality
08.2023 - 08.2025

Head of Operations

Enso Hospitality LLP
01.2022 - 08.2023

Director – Operations

Autumn Bar and Bistro
06.2018 - 02.2020

Entrepreneur – Founder

The Restaurant Factory
08.2014 - 05.2018

Chief Operating Officer

Rickshaw Ventures LLP / Chicken Man Pvt Ltd
08.2013 - 08.2014

Head of Sales

Grand Cuisines Pvt Ltd
08.2009 - 07.2013

Unit Head

Fusion Cuisines Pvt Ltd
03.2006 - 06.2009

Associates Degree -

Centre of American Education

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Vivek Nihalani