Vivek Raghav
Assignment Manager
Gurgaon
Summary
Proactive and meticulous assignment manager with 10+ years of experience in the corporate security industry. Demonstrated proficiencies in security management, manpower dealing, investigation, compliance, and teamwork. Expertise lies in generating optimal satisfaction levels for clients and stakeholders.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Assignment Manager Security
American Express, AMEX
12.2020 - Current
- Implemented risk mitigation strategies to minimize potential issues/threats at site.
- Responsible for the all security control system and functions.
- Deal with appx. 250 manpower and meet the site requirements.
- Client Management and Liaison.
- Planning and execution according to Client Requirement.
- Investigate security incidents/ threats and breaches.
- Trainings of deployed Manpower.
- Grievance Redressal of Manpower.
- Evaluate the performance of team through internal audits.
- Participate in ISO Audits. •
- Client Billing and Bills Reconciliation & Fulfill the compliance.
- Coordinate security operations or activities with public law enforcement, fire and other agencies.
- Have a close eye on random/surprising vigilance to identify the effectiveness of security system.
- Incident reporting.
- Executive protection/Event Management.
- Dealing with technical security tools like (I-Star, Alarm Monitoring system, CCTV, Magnetic doors, Access control barriers.
Assignment Manager
Genpact Badshahpur
10.2017 - 09.2020
- Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
- Plan and develop overall Security strategies, Risk assessment and Mitigation.
- Deal with the deployed man power and satisfy the client requirements.
- Evaluation of existing procedure & security counter measures and finding their solutions.
- Planning and execution according to Client Requirement.
- Managing the Manpower who are diploid at client location.
- Trainings of deployed Manpower.
- Grievance Redressal of Manpower. •
- Evaluation of Performance for client/existing agencies. •
- Client Billing and Bills Reconciliation & Fulfill the compliance. •
- Liaison with government and law enforcement agencies.
Assistant Manager of Operations
SIS Ltd.
08.2015 - 09.2017
- Do all the operational work as per SOP.
- Meeting with existing clients.
- Client Management and Liaison.
- Planning and execution according to Client Requirement.
- Managing the Manpower and welfare, who are diploid at client location. • Training and recruitment of Manpower.
- Grievance Redressal of Manpower.
- Evaluation of Performance for client.
- Clint Billing and Bills Reconciliation
- Coordinated with other departments to improve overall company efficiency and effectiveness.
Security Officer
IBM India
03.2014 - 08.2015
- Responsible for security operations during the shift.
- Develop and motivate the team diploid at site.
- Deals with Alarms, Monitoring.
- Observed the suspicious activities in the premises.
- Investigation.
- Training and recruitment of Manpower.
- Grievance Redressal of Manpower.
- Monthly Billing.
- Responsible for response in Emergencies
Education
Certified Security Professional
OSSIM
New Delhi, India10.2023
MBA - Marketing
Venkateshwara University
New Delhi, India 04.2001 -
Bachelor of Computer Applications - Computer Application
MJPRU Bareilly
Bareilly, India 04.2001 -
Skills
Teamwork and Collaboration
Computer Skills
Positive Attitude
Problem-Solving
Time Management
Quick Learner
Adaptability and Flexibility
Proficient in application like C-Cure 9000, PP4, FLIR
Risk Management
Favoritegame
cricket
Certification
First Aid Training (Safety Circle)
Timeline
First Aid Training (Safety Circle)
04-2024
Assignment Manager Security
American Express, AMEX
12.2020 - Current
Assignment Manager
Genpact Badshahpur
10.2017 - 09.2020
Assistant Manager of Operations
SIS Ltd.
08.2015 - 09.2017
Security Officer
IBM India
03.2014 - 08.2015
Graduate Trainee officer (Security)
08-2013
MBA - Marketing
Venkateshwara University
04.2001 -
Bachelor of Computer Applications - Computer Application
MJPRU Bareilly
04.2001 -
Certified Security Professional
OSSIM