Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Vivek  Sarmah

Vivek Sarmah

HR Recruitment
Bengaluru

Summary

Dedicated HR consultant with expertise in Talent Supply Chain in regards to recruitment such as Staffing and Onboarding processes. Proven ability to enhance employee retention and streamline HR operations, driving efficiency and compliance.

Overview

2
2
Languages
4
4
years of professional experience

Work History

HR Consultant

Adecco Global
09.2025 - 08.2026
  • Collaborated with clients to assess HR needs and develop tailored solutions.
  • Supported recruitment efforts by screening candidates and coordinating interviews effectively.
  • Facilitated employee onboarding processes, improving integration and retention rates.
  • Streamlined HR processes for increased efficiency by automating manual tasks and reducing paperwork.
  • Reduced time-to-hire with efficient recruitment strategies, including targeted job postings and thorough candidate screening.

Customer Associate

WNS Global Services
10.2022 - 10.2023
  • Handling customer queries via broker or directly from clients in the form of emails.
  • Further, delegating the solved queries to the respective teams in order to associate with the customer demand in an effective and efficient manner.
  • Assisted customers with inquiries, ensuring a positive service experience.
  • Resolved customer complaints efficiently, utilizing conflict resolution techniques.

Education

Post Graduation Degree in Computer Application - Advanced Computer Applications

Institute For Advanced Computer Technology
Digboi, Assam, India
04.2001 -

Bachelor of Commerce - Marketing Management

Dibrugarh University
Dibrugarh, Assam, India
04.2001 -

Skills

Recruitment strategies

Interviewing

Onboarding processes

Staffing processes

Compliance management

Continuous learning

Time management

Teamwork and collaboration

Timeline

HR Consultant

Adecco Global
09.2025 - 08.2026

Customer Associate

WNS Global Services
10.2022 - 10.2023

Post Graduation Degree in Computer Application - Advanced Computer Applications

Institute For Advanced Computer Technology
04.2001 -

Bachelor of Commerce - Marketing Management

Dibrugarh University
04.2001 -
Vivek SarmahHR Recruitment