VIVEK SHEKHAWAT
GURGAON
Summary
Safety-conscious security personnel with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Global Security Operation Center- Analyst
Expedia Group, Inc
10.2019 - Current
- Have knowledge of Lenel, Pro-Watch, MARCH, Everbridge Control center, Everbridge Risk Center, MIR3 and Milestone network applications •
- Co-ordination with vendors/Service teams
- Stakeholder Engagements
- Incident Management
- Open-Source Intelligence: Monitoring of Global Issues through various open sources and tools
- Supporting in creating new security policy/processes and implementation
- Alarm Monitoring through ServiceNow ticketing system
- Facilitating colleagues with their day-to-day requirements (ACS, CCTV, Investigations, HR Connect Support)
- Making Security Reports and distributions
- Take care of operational requests of traveling colleagues
- Troubleshooting of security system error when required
- Takes care of security equipment ACS, CCTV, HDDs, VMS, etc.)
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends
- Increased efficiency by streamlining data analysis processes and implementing automation tools
- Assessed effectiveness of current CCTV systems, upgrading or replacing outdated equipment as needed to maintain optimal coverage and functionality across premises
Console Officer
Aon Services India Pvt. Ltd
05.2018 - 10.2019
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Monitored and operated facility computer systems governing security operations.
- Handled crisis situations calmly at client sites.
- Monitored closed-circuit television systems and alarms for unauthorized activities.
- Reported irregularities such as fire and safety hazards to maintenance.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Knowledge of transport security operations and compliance.
- Site Security and Transport security operations.
- Handling Executive Protection Duties
- Oversaw entry and exit of up to [2000] employees and visitors daily
- Handled crisis situations calmly at client sites
- Handled security issues and emergency situations
- Monitored employee activities, confirming compliance with security regulations
- Checked and verified photo identification prior to granting facility access
- Updated shift logs and produced daily reports to document security activities and specific incidents
Education
Bachelor - Computer Application
CV Raman University
07.2015 - 2018.07
MBA - Safety Management
Annamalai University
Chittorgarh, Rajasthan 08.2019 - 2022.05
Skills
Security camera monitoring
CCTV camera operations
Safety and security
Emergency Response
Security operations experience
Incident reports
CCTV Monitoring
MS Office
Planning and Coordination
Analytical and Critical Thinking
Good Telephone Etiquette
Decision-Making
Interpersonal Communication
Daily incident reporting
Criminal Investigations
Accomplishments
- Installation of CCTV at critical room
- Installation of access reader for regularizing colleague attendance
- ACS & CCTV network migration project
- Supported project: Installation of ACS hardware, Configuration of ACS with LenelOnguard
- Alarm Monitoring Automated through Snow Project
- Completed IP Security Center/CNL System Project
- Centralized Global Badging activity
- Successfully Conducted drill with NSG
Certification
NCC C Certification With A Grade
Timeline
EVERBRIDGE CONTROL CENTER ADMIN
01-2023
Global Security Operation Center- Analyst
Expedia Group, Inc
10.2019 - Current
MBA - Safety Management
Annamalai University
08.2019 - 2022.05
NCC C Certification With A Grade
06-2018
Console Officer
Aon Services India Pvt. Ltd
05.2018 - 10.2019
Bachelor - Computer Application
CV Raman University
07.2015 - 2018.07
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