9 years of Work experience in B2C, B2B Sales, Partnerships, Customer Service and BD. Focused professional- Experience in team handling, decision-making & interpersonal skills.
Overview
9
9
years of professional experience
Work History
Head- Offline Sales and Partnerships
Agies Momentum Synergies India Pvt Limited
Noida
12.2023 - Current
Prioritized and organized tasks to efficiently accomplish service goals.
Maintained updated knowledge through continuing education and advanced training.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Identified needs of customers promptly and efficiently.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Increased departmental sales, implementing strategic sales and marketing initiatives to drive growth.
Established metrics for measuring success of growth initiatives across all stages of the funnel.
Established ambitious goals for employees to promote achievement and surpass business targets.
Monitored sales growth vs. budget expectations prior to implementing marketing strategies and business plans.
Analyzed customer data to identify opportunities for improvement in the user experience, product development, and marketing campaigns.
Identified potential partnerships or collaborations that could lead to increased reach or visibility.
Provided guidance on best practices related to user onboarding and conversion optimization.
Collaborated with cross-functional teams to develop innovative ways to increase customer acquisition and engagement.
Established customer growth opportunities for business expansion.
Developed and implemented a comprehensive growth strategy to optimize customer acquisition, retention, and engagement.
Senior Manager- Offline Sales & Partnership
Otipy
Delhi
11.2021 - 12.2023
Heading offline sales and partnerships
Organize activities in Corporates, Societies and Hotspots
Marketing campaign to increase penetration of categories
Analyzed business performance data and forecasted business results for upper management.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Identified and pursued new business opportunities to expand market presence and revenue streams.
Created detailed reports on project progress for senior management review.
Guided change management initiatives to ensure smooth adoption of new business practices.
Manager-Sales & Partnership
Habbit
Delhi
09.2020 - 11.2021
Building Partner channel
Onboard partners from different health & Fitness sectors
In a short span of 6 months from launch revenue of the company is 15 Lacs around with profit
Senior Business Development Manager
GoMechanic
Hyderabad
07.2019 - 08.2020
Head of Offline Sales Vertical in Hyderabad, taking care of Subscription Sales, Insurance Pickups and Retail Service for 3 Cities at GoMechanic
Handling a team of 10+ business development executives and BDM's in Hyderabad, Delhi and Noida
Handled Offline Branding such as Police Barricades, Petrol Pumps, RWA & Societies Branding
Ran Campaigns such as Seva Suraksha Sahyog with Traffic Police (Haryana, Maharastra & UP Police) and online promotion of brand on societies app such as My gate, Apna ghar etc
Dealt with different types of Partnerships both offline and online with limited budget majorly focussing on barter deals
For Example Bharat Petroleum, Indian Oil, Ganna App, Kotak Mahindra Bank, Mx Player, Bhim App, Zeta and other several players
Team Lead
Tech Mahindra Ltd.
Noida
08.2015 - 07.2019
Responsible for customer Support function for various projects of different corporates such as Paytm, Big Bazaar, OYO, Flipkart, Myntra etc
Worked on C-sat, productivity, quality and Training Sessions
Conduct training and ops session on different client centres
Education
B.Tech -
Maharishi Markandeshwar University
Ambala
01.2015
Skills
Growth Strategy
Conflict resolution
Business Development
Sales
B2B Sales
B2C Sales
Inside Sales
P&L
Retail Sales
Team Management
People Management
Planning & Execution
Channel Sales
Customer Service
Team Player
Accomplishments
Promoted in a span of 6 months, started as BDM Offline then promoted to Sr. BDM Offline Sales at GoMechanic.
Rewarded by Co-founders with Extra Mile Award for consistent performance at GoMechanic.
Got Appreciation for conducting several events such as Road Safety Event with different Traffic Police stakeholders and was eventually recognized at their social media platforms for the same.
Recognized with multiple awards such as Thank You Thursday, Spot certification award, Bravo, Pat on Back, Well Done award for Team Management and over achieving the Target at Tech Mahindra Ltd.
Recognized as best Team Lead Award consecutively for 3 years at Tech Mahindra Ltd.